Student Appeals, Complaints and Misconduct Caseworker

University of Westminster - Quality and Standards Office, Academic Registrar’s Department

Location:	London
Salary:	£34,029 to £38,252 per annum (Incl. LWA)
Hours:	Full Time
Contract Type:	Permanent

Placed On:	16th May 2024
Closes:	2nd June 2024
Job Ref:	50051698

This post is full time and permanent, working 35 hours per week.

The Quality and Standards Office plays a key role in the development of the University’s quality assurance and academic regulatory frameworks, including the approval, monitoring, and review of courses. It also provides a Committee Secretariat function and supports the University’s three Colleges in meeting their responsibility for quality assurance, academic standards, and governance.

We are seeking to appoint a full time Caseworker, who will investigate alleged breaches of the University’s assessment offence regulations and Student Code of Conduct regulations and assist with the collation of information relating to student academic appeals and complaints. The post holder will also work closely with the academic Colleges and staff in College Registry Offices to ensure swift resolution of student casework.

The successful candidate will have a working knowledge of the application of academic regulations and the use of a Student Record System. Excellent written and oral communication skills are essential, as are independence of judgement, and the ability to evaluate complex issues and maintain confidentiality.

We look forward to receiving your application.

To apply for this vacancy please click above. Further information can be found in the job description and person specification, which can be accessed through link below.

At the University of Westminster, diversity, inclusion, and equality of opportunity are at the core of how we engage with students, colleagues, applicants, visitors and all our stakeholders.

We are fully committed to enabling a supportive and safe learning and working environment which is equitable, diverse, and inclusive, is based on mutual respect and trust, and in which harassment and discrimination are neither tolerated nor acceptable.

The University has adopted Smart Working principles to support and further our Equality, Diversity and Inclusion aims of being an inclusive, collaborative, and flexible employer. Further details of Smart Working can be discussed at interview stage.

Closing date: midnight on 02 June 2024

Interviews are likely to be held on: 12 June 2024

Administrative contact (for queries only): Recruitment@westminster.ac.uk

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