Back to search results

Admissions Officer

University of Surrey - Admissions

Location: Guildford
Salary: £26,444 to £29,605
Hours: Full Time
Contract Type: Permanent
Placed On: 13th June 2024
Closes: 23rd June 2024
Job Ref: 027724

A great opportunity for an Admissions Officer to join the University of Surrey within the Marketing, Recruitment and Admissions department.

The Admissions Services team is responsible for providing an effective and efficient admissions service for the University’s applicants. Working as part of this cross-collaborative department, you’ll contribute to the successful delivery of Admissions, primarily handling incoming enquiries from prospective applicants via phone calls, emails and live chat.

We value, empower and support every member of staff to get the best out of your unique talents, so you’ll be rewarded with a generous salary, hybrid working opportunities, 32 days holiday PLUS Bank Holidays, pension contribution up to 12%, and a unique and vibrant working environment.

Role & Responsibilities:

You will be the first point of contact for University applicants, responding to all admissions related enquiries and providing high levels of customer service in a timely and professional manner. You’ll have responsibility for the processing of these applications, making decisions consistently and fairly against pre-defined entry criteria.

Other responsibilities include:

  • Deal with incoming admissions related enquiries, primarily over the phone as well as by email & live chat
  • Have extensive contact with applicants and staff at a variety of levels within the University, and external contact with other bodies such as UCAS, ECCTIS and the UKVI
  • Processing applications in SITS, undertaking careful checks on the information held, chasing up additional information, obtaining qualification results, verifying and mapping to predefined entry criteria as required and checking that these are correct and appropriate before onward transmission with the aim of 100% accuracy within agreed deadlines.
  • Participate in University Offer Holder Days and Open Days and other external recruitment events as required
  • Administering and carrying out procedures for ATAS, fee assessments, applicants declaring criminal convictions, fraudulent applications, applicants with disabilities and mature applicants

What’s in it for you?

We think Surrey is an amazing place to work, and we are carefully crafting a dynamic, flexible, and fun place to work and thrive.

Our campus is a beautiful, leafy environment with carefully designed gardens, vibrant green playing fields, and a picturesque lake. With the buzz of student life and superb working facilities, the University is a global community of ideas and people, dedicated to life-changing education and research in an inspiring, innovative and diverse environment.

Alongside our gorgeous campus setting, collegiate on-site atmosphere and plentiful development opportunities, we also offer:

  • 12% employer Pension Contribution
  • Flexible/Hybrid working (2 days in office, 3 days at home)
  • Up to 40 DAYS Holiday: 25 Days annual leave + 7 University Days + Bank Holidays
  • Travel & Family benefits including subsidised rail fare, cycle to work scheme and discounted on-site childcare
  • On site world-class leisure facilities at discounted rates

For more information or to be considered for this role, please apply with a CV and Covering Letter via the University Website. 
 
The University reserves the right to close the application period early based on volume of interest.

The University of Surrey is committed to providing an inclusive environment that offers equal opportunities for all.   We place great value on diversity and are seeking to increase the diversity within our community.   Therefore, we particularly encourage applications from under-represented groups, such as people from Black, Asian and minority ethnic groups and people with disabilities.

We value your feedback on the quality of our adverts. If you have a comment to make about the overall quality of this advert, or its categorisation then please send us your feedback
Advert information

Type / Role:

Subject Area(s):

Location(s):

Job tools
 

PhD Alert Created

Job Alert Created

Your PhD alert has been successfully created for this search.

Your job alert has been successfully created for this search.

Ok Ok

PhD Alert Created

Job Alert Created

Your PhD alert has been successfully created for this search.

Your job alert has been successfully created for this search.

Manage your job alerts Manage your job alerts

Account Verification Missing

In order to create multiple job alerts, you must first verify your email address to complete your account creation

Request verification email Request verification email

jobs.ac.uk Account Required

In order to create multiple alerts, you must create a jobs.ac.uk jobseeker account

Create Account Create Account

Alert Creation Failed

Unfortunately, your account is currently blocked. Please login to unblock your account.

Email Address Blocked

We received a delivery failure message when attempting to send you an email and therefore your email address has been blocked. You will not receive job alerts until your email address is unblocked. To do so, please choose from one of the two options below.

Max Alerts Reached

A maximum of 5 Job Alerts can be created against your account. Please remove an existing alert in order to create this new Job Alert

Manage your job alerts Manage your job alerts

Creation Failed

Unfortunately, your alert was not created at this time. Please try again.

Ok Ok

Create PhD Alert

Create Job Alert

When you create this PhD alert we will email you a selection of PhDs matching your criteria.When you create this job alert we will email you a selection of jobs matching your criteria. Our Terms and Conditions and Privacy Policy apply to this service. Any personal data you provide in setting up this alert is processed in accordance with our Privacy Notice

Create PhD Alert

Create Job Alert

When you create this PhD alert we will email you a selection of PhDs matching your criteria.When you create this job alert we will email you a selection of jobs matching your criteria. Our Terms and Conditions and Privacy Policy apply to this service. Any personal data you provide in setting up this alert is processed in accordance with our Privacy Notice

 
 
More jobs from University of Surrey

Show all jobs for this employer …

More jobs like this
Join in and follow us

Browser Upgrade Recommended

jobs.ac.uk has been optimised for the latest browsers.

For the best user experience, we recommend viewing jobs.ac.uk on one of the following:

Google Chrome Firefox Microsoft Edge