Quality Assurance Administrative Assistant

Abertay is a modern university with a global outlook, rooted in its local and national communities. We have made our mark with high quality, well-directed teaching and research, and a stimulating and enriching experience for our students.

Academic Services is within the Directorate of Student and Academic Services and is responsible for a range of activities relating to academic administration and governance. The team manages a range of student processes, including registration, timetabling, assessment, academic appeals, complaints, academic progression and awards. Academic Services supports Academic Quality and Standards Committee, the Academic Leadership Group as well as School Academic Committees and Assessment Boards and handles student discipline and complaints for the University.

The University now seeks to appoint a Quality Assurance Administrative Assistant (part-time).

Reporting to the Quality Assurance Manager, you will work with Academic Faculties and other University Directorates to provide high-level administrative support to executive officers and senior managers on quality assurance matters. You will be responsible for the administration, accuracy, and maintenance of academic appeals, student disciplinary cases, complaints and associated administrative processes. You will also provide support for a variety of quality review events, University committees and task groups. You will support other staff within Academic Services to enable both knowledge and relationships to be developed; be expected to work collaboratively with other staff to ensure conducive team working; develop knowledge in academic appeals, student disciplinary and complaint handling systems and procedures; and support the work of Academic Services across all administrative areas as required.

The role requires a non-judgemental approach to complaint handling and disciplinary investigations. You will be able to deliver high-quality administrative support for a variety of activities, meeting specific deadlines with accurate note taking and record keeping.

If you believe you have the skills and experience for this exciting and challenging role, please submit your application through our online recruitment system, which can be found by clicking the 'Apply' button above.

Please note that we will only accept applications through our online recruitment system.

Committed to Equal Opportunities

Abertay University is a Scottish Registered Charity,

No: SC016040

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