Learning Technology Support Analyst (638209)
University of Strathclyde - Education Enhancement
| Location: | Glasgow, Hybrid |
|---|---|
| Salary: | £31,396 to £34,980 per annum |
| Hours: | Full Time |
| Contract Type: | Permanent |
| Placed On: | 5th August 2024 |
|---|---|
| Closes: | 25th August 2024 |
| Job Ref: | 435588 |
Join the University of Strathclyde as a Learning Technology Support Analyst! Support our Virtual Learning Environment (Moodle), manage staff queries, and contribute to educational excellence.
Apply now!
The University of Strathclyde is seeking a proactive and dedicated Learning Technology Support Analyst to join our Education Enhancement’s Education Technology team. This role is pivotal in coordinating the daily support for Strathclyde’s Virtual Learning Environment (Moodle), ensuring seamless teaching, learning, and assessment operations while contributing to the university's strategic educational goals.
As the successful candidate, you will manage staff queries, provide just-in-time training, and produce high-quality user support resources. Working as part of a dynamic team, you will also mentor new colleagues and contribute to our continuous improvement initiatives to enhance our support services.
We are looking for a candidate with significant experience in a support or customer service environment within Higher Education. Essential skills include:
- Excellent IT proficiency
- Strong problem-solving capabilities
- Understanding of the administration of teaching, learning, and assessment
- Comprehensive knowledge of VLEs and educational technology trends
Effective communication and interpersonal skills are crucial, as you will interact with a diverse range of academic and professional staff. If you are adaptable, capable of working independently, and committed to delivering outstanding service in a dynamic educational setting, we encourage you to apply for this exciting opportunity at the University of Strathclyde.
Learn more about our vision for outstanding education and student experience at Strathclyde 2030.
Education Enhancement: https://youtu.be/sNg_gVJVVw8?si=9LAquTkHWLisH5bs
Formal interviews for this post will be held on 02/09/2024.
Informal enquiries about the post can be directed to Scott Walker, Head of Education Technology, scott.walker@strath.ac.uk.
Click here for further details.
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