Senior Social Media Manager

At University of Hull, we know diversity fosters creativity and innovation, and we want our community to represent the diversity of the world's talent. We are committed to equality of opportunity, to being fair and inclusive, and to being a place where we all belong. We therefore particularly encourage applications from candidates who are likely to be underrepresented in University of Hull workplace.

These include people from people from global majority backgrounds; disabled people; LGBTQI+ people; and women particularly for our Grade 9 and 10 roles.

Applicants are expected to submit a CV and covering letter.

We reserve the right to close the advert early if a satisfactory amount of applications have been received.

About us

At the University of Hull, we’ve been challenging people to think differently for almost 100 years. At Hull you can expect academic excellence, state of the art facilities and the chance to play your part tackling the big issues facing humanity. We are research leaders in clean energy, flood resilience, cancer, wound care and the fight against modern slavery. We change the world for the better and together, we’re enabling people, organisations and businesses to thrive here, and around the world.

Working in collaboration with colleagues internally and externally, our growing Communications team (part of our Marketing and Student Services team) strives to tell our story and build our reputation, across a range of audiences and channels and in line with our new identity and brand.

We are looking for an experienced Senior Social Media Manager who is a great story teller and has successfully created and executed social media strategies to engage a range of audiences in a relatively complex organisation. You will create a social media strategy for the University of Hull, and lead a small team to deliver this strategy. You will build relationships with colleagues across the institution to understand their work and advise on how to best engage target audiences digitally. You will develop and embed social media policies and guidelines and use social media to gather intelligence that is relevant to the University, and advise on how and when we should be engaging.

Specific Duties and Responsibilities:

• Create and deliver a social media strategy for the University, to engage relevant audiences, build advocacy, encourage two-way communication, and tell our institutional story, in line with the University’s new identity and brand. Provide recommendations on how use social media tools and techniques to best support institutional objectives, including supporting student recruitment activity and raising the University’s research profile, make the most of opportunities and manage risk in the most effective and efficient way possible.
• Lead coach and develop a social media team to deliver best practice and demonstrate impact.  This includes setting and monitoring objectives, holding annual appraisals and mid-point reviews, providing regular support, feedback and input via one-to-one sessions and ensuring the team benefit from ongoing professional development, through self-learning and training programmes and engagement with peers in other institutions.  

For an informal conversation regarding the post please contact Zoe Hardey Z.hardey@hull.ac.uk

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