Deputy Director of Student Administrations Operations

About the role

You will be responsible for all aspects of Imperial College’s Student Administration Operations including student records, assessment records and curriculum data management. You will be a key role holder linking with academic departments to drive data quality enhancements. You will be the ‘business lead’ for iterative (student record management) system improvements, working alongside ICT to prioritise Registry and faculty needs against procedures and external policy changes.

What you would be doing

You will lead continuous improvement in policy and practice for the Registry operations teams. You will have a consultative, collaborative and inclusive approach to development, working with faculties to influence change. You will work with faculty representatives to ensure any changes are effectively communicated with stakeholders to ensure adoption across the university. You will be working with ICT for iterative system developments and with the senior leadership team for larger project initiatives. You will be supporting the Director of Student Administration to build a resilient and coherent team.

What we are looking for

An experienced higher education professional with

• Student record management experience
• Proven management experience and the ability to lead and motivate staff
• Experience of introducing procedures to support data quality
• Ability to engender a spirit of collaboration and consultation
• Ability to communicate complex information to a wide range of staff

What we can offer you

• Hybrid working 2 days on campus

• The opportunity to continue your career at a world-leading institution and be part of our mission to continue science for humanity

• Benefit from sector-leading salary and remuneration package (including 39 days off a year and generous pension schemes)

• Get access to a range of workplace benefits including a flexible working policy from day 1, generous family leave packages, on-site leisure facilities and a cycle-to-work scheme
• Interest-free season ticket loan schemes for travel

• Be part of a diverse, inclusive, and collaborative work culture with various staff networks and resources designed to support your personal and professional wellbeing.

Further information

Registry staff will be relocating to a new Professional Services Hub in White City in spring 2025. The role will be based at the new hub, however the role holder will be expected to work on other campuses as required. Staff are expected to work a minimum of 2 days per week on campus.

Candidates are required to complete an online application - CVs only will not be considered.

If you require any further details on the role please contact: Emma Hewitt, Director of Student Administration, Registry. Email: e.hewitt@imperial.ac.uk 

This is your chance to help shape the future. We hope you’ll join us at Imperial College London.

Anticipated interview date: 7 November 2024

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