Retail Assistant

About the role

The Retail Operations department is responsible for generating income and profit for the Bodleian Libraries, through our on-site shops, online at bodleianshop.co.uk, and through our wholesale business.

Bodleian Retail is going through an exciting period of growth and development. We’re looking for an enthusiastic and committed individual to join our small team and contribute to the ongoing success of the department

You will deliver a world-class experience for our customers, interact with visitors from a variety of backgrounds and provide excellent customer service, using product knowledge to inspire our customers and maximise sales. You will also follow operating procedures and cash handling regulations to ensure shop security, whilst creating a welcoming environment for our visitors.

This role is Part-time 28 hrs/w (0.77 % FTE) with the below weekly working pattern:

9:30am to 5:30pm

Wednesday, Thursday, Friday, Saturday

About You

You will have previous retail experience in a customer facing role and be a confident team player who thrives in a busy retail environment. You will enjoy helping and interacting with people at all levels and strive for a positive experience for all customers. You will be able to demonstrate strong interpersonal skills, with a pro-active approach to resolving problems and good attention to detail.

How to apply

You will be required to upload your CV and a supporting evidence form using the attached template (or a supporting statement) as part of your online application. Your supporting evidence form should list each of the essential and desirable selection criteria, as listed in the job description, and explain how you meet each one. CVs alone will not be considered.

We aim to provide a supportive working environment and are happy to discuss training and professional development opportunities. General queries about the recruitment and application process should be directed to the Recruitment team within our Human Resources department (recruitment@glam.ox.ac.uk).

Only applications received online by 12.00 midday (GMT) on Wednesday 13^th November 2024 can be considered. Interviews are expected to take place on 25^th November 2024.

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