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Senior Business Analyst

University of Southampton - Customer Experience

Location: Southampton
Salary: £45,413 to £57,422 per annum
Hours: Full Time
Contract Type: Fixed-Term/Contract
Placed On: 1st May 2025
Closes: 15th May 2025
Job Ref: 3033225JF-R
 

Full-Time Fixed-Term for 24 months

Do you have a passion for transformation, process improvement, like to challenge the status quo, think differently, and look at ways technology can solve business problems? Are you resilient, and keen to get involved in delivering change that drives the University of Southampton’s strategy? 

If you are motivated by delivering value through technically enabled change, thrive working across a variety of assignments, are keen to learn new tech and have strong relationship building skills, this could be the role for you! 

We are looking for a Senior Business Analyst to join our dynamic Business & Systems Analysis Team within the IT Portfolio. This role will be part of our BA resource pool, working on a range of strategic projects. Current projects include CRM, ServiceNow, Windows 10 upgrades, and the Student App.

Joining the team as a Senior Business Analyst, you'll be ensuring key business goals are understood and requirements are documented. To do this, you'll be working with colleagues to ensure that quality business solutions, that address the requirements of the business are delivered. We'll look to you to participate, lead, and contribute to relevant business and project meetings, and to provide support and training to the technical and business teams for the new systems and processes.  

About you: 

  • Proven experience as a Business Analyst working across multiple complex projects/workstreams 
  • Strong decision-making skills with the ability to confidently analyse & resolve complex problems. 
  • An excellent understanding of creating and writing functional and technical specifications for systems. 
  • Excellent analytical, decision making and problem-solving skills. 
  • Comfortable with holding and facilitating interviews, meetings and workshops to a diverse range of Stakeholders
  • Ability to lead, negotiate and influence - to challenge and drive the necessary changes. 
  • Experience of working on medium to large scale assignments  
  • Experience working in a fast-paced environment, comfortable navigating tight deadlines.
  • Detailed knowledge and experience of application of business analysis tools and techniques 
  • Hold or working towards your BCS Business Analyst Diploma or Advanced Diploma

Working at UoS

Our Strategic Plan: Equality, Diversity & Inclusion (EDI) builds on the ambition articulated in the University Strategy: “It matters that we act continually to ensure the University is supportive and inclusive of everyone”. 

Our EDI mission is to create an inclusive university community, and our vision is that this is a community where, as an individual student or member of staff: 

  • You feel welcomed for who you are, and this is a place where you feel that you can influence the way we do things now and in the future 
  • You feel included and supported to reach your true potential 
  • You value the diversity of the wider community & play your part in supporting the mission of inclusivity. 

As part of our commitment to your well-being we offer a pension scheme and generous holidays. Staff also have access to our state-of-the-art on-campus sports, arts facilities and access to a number of university employee-discount schemes.  

Work-life balance is important to us, and this is reflected in our generous maternity policy and childcare facilities; employees are also able to participate in the Childcare Voucher Scheme. Our staff may wish to have working patterns that fit in with their caring responsibilities, so we invite requests to undertake this role on a part-time or a flexible working basis. We also welcome applicants who have had career breaks.

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