Engineer Endpoint (Operations Centre)

The Operations Centre is a multi-function team comprising Systems, Endpoint, Monitoring and Database engineers. We play a pivotal role in ensuring Students and staff have access to the applications and end-user services they need to support their work and learning.  Working closely with the 1st, 2nd and 3rd line teams.  We manage the critical start-of-term endpoint refresh, along with packaging, deploying, upgrading, and repairing applications specified by course leaders and Colleges.  We utilise management tools such as Intune, SCCM, MECM, and Jamf Pro. 

About this role

The Endpoint Engineer Operations Centre provides best-practice technical expertise in operating and improving the University’s end-user computing environment and services. 

The successful candidate will have in-depth knowledge and experience in endpoint management, including a varied selection of managed and unmanaged devices and BYOD.  They will also be familiar with packaging, deploying and fixing software applications across a large-scale IT estate. They should have current skills appropriate to the administration and development of endpoint management tools.  The successful candidate must have experience in Microsoft Windows, Apple macOS, Apple iOS, and Linux.  They will also be used to identify opportunities for improvement, find and implement innovative technology solutions, and enhance the end users' desktop experience. 

Where is this role based?

This post is based at our lively Frenchay campus where we have invested in the latest facilities and resources to give both our staff and students access to everything they need to succeed. 

Why UWE Bristol?

We are one of the largest providers of Higher Education in the South West with 38,000 students and 4,000 staff from right across the globe. Based in Bristol, one of the UK’s most exciting and forward-thinking cities, we are regionally embedded and globally connected, with an established network of employer and academic partners. 

We offer a wide range of employee benefits including progressive pay rates, generous annual leave and career average pension schemes as well as retail savings, onsite nursery and opportunities for training and personal development. 

Add your individuality to ours

UWE Bristol recognises the power of a truly diverse university community. 

We are proud to be part of a vibrant, multicultural city that celebrates diversity, we’re always looking for talented people from all backgrounds to join us. Our people are our strength, and diversity enhances our creativity and leads to better decision-making and problem-solving. Bring your talent and ambition to our growing community and find yourself in a stimulating and supportive environment where you’ll thrive. 

We particularly encourage applications from global majority and female candidates as we are currently under-represented in this area of the organisation, however all appointments are made strictly on individual merit. 

As a Disability Confident employer, we welcome applications from those who identify as having a disability. 

Further information

If you would like to speak to us to find out more about this role please contact Ricky Stanton email: ricky.stanton@uwe.ac.uk

This is a full -time, permanent post, working 37 hours per week.

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