Network & Unified Communications Officer

About the Department
The Network & Unified Communications Design and Delivery Team are responsible for the delivery and support of network services for the University.

About You
We are looking for candidates that can demonstrate resourcefulness, initiative and understand the value of delivering reliable and stable services and is able to produce clear and concise documentation.

We are looking for a candidate who has experience configuring and working with some of the following:

• Experience of Cisco or Juniper switching and routing.
• Experience of configuring and troubleshooting security appliances and security protocols, e.g. Fortinet Next Generation Firewalls, RADIUS authentication, IPSec and SSL VPNs, web filtering.
• Experience of standard switching and routing protocols including IPv4, IPv6, 802.1q, VRRP, BGP, VRF lite, and 802.1x.
• Experience of enterprise wireless solutions.
• Understanding of global and local load balancing technologies.
• Understanding of Network Management systems, such as Solarwinds, and the network protocols that underpin these, including: SNMPv2, SNMPv3, syslog and NetFlow.
• IP address management, DHCP, DNS and SSL certificate administration.
• The ability to present your ideas in specialist areas to a wide and potentially non-technical audience.

About the Role
The Network & Unified Communications Officer will deliver and support scalable network solutions that meet the needs of the organisation. The role requires the ability to prioritise and manage workloads and provide ownership and resolution of incidents following standard ITIL processes.

The team is responsible for configuring and supporting a wide range of enterprise networking solutions including: DHCP & DNS services provided by Infoblox DDI appliances, network security and remote access solutions using Fortinet Security Fabric architecture, application content delivery and SSL offloading using F5 global and local traffic managers, wireless services with Juniper Mist, and routing and switching with Dell and Cisco hardware.

Benefits
We offer competitive salaries, access to a generous pension scheme, 30 days’ leave per annum (pro-rata for part-time/fixed-term), a season ticket loan scheme and access to a comprehensive range of personal and professional development opportunities. In addition, we offer a range of work life balance and family friendly, inclusive employment policies and flexible working arrangements.

Queen Mary’s commitment to our diverse and inclusive community is embedded in our appointments processes. Reasonable adjustments will be made at each stage of the recruitment process for any candidate with a disability. We are open to considering applications from candidates wishing to work flexibly.

Advert information