Lifeguard/Duty Assistant (Senior, Qualified & Unqualified)

Salary: HSV3.8-HSV5.15 (£25,608-£28,689) Uplift upon completion of 6-month probation

Annual Leave: 23 days plus standard public holidays

Location: De Havilland campus, Hatfield 

We are looking for full-time Lifeguard / Duty Assistants to join our vibrant and welcoming team at University of Hertfordshire Sports Village. We have opportunities that range from senior/team leader level where skills and experience in the industry are proven with ambition of a pathway into Duty Management level, as well as unqualified & entry level role (training & development provided) as a first step on the ladder into the leisure industry where we provide a pathway of progression through the levels of the role. 

Main duties and responsibilities 

You will be part of a team preparing facilities for bookings and events from international/national standard through to local grass roots level. This includes organisations such as Arsenal Women’s FC, Saracens Mavericks, England Fencing, Swim England, England Badminton and many more. Successful candidates will work as part of the lifeguard team, but also support the duty management within a supportive, encouraging environment. 

Skills and experience required 

• Previous experience within a customer facing role.
• For senior role only, previous supervisory experience of working within a Wet and Dry sport / leisure center would be desirable.
• Be motivated
• A positive, personable and welcoming approach
• Ability to deliver exceptional customer service
• The ability to work as part of a shift rota including early mornings, evenings, weekends and bank holidays.
• WELCOMES Values (see Job Description)

Qualifications required

We are looking for candidates who have:

• A current and valid NPLQ (National Pool Lifeguard Qualification), OR the ability to achieve in the first 3-6 months of employment (Internal training & assessment provided) and GSCE Maths & English grade D/3 or above or equivalent qualification.

Senior Level:

Appointments considered at Senior level will be dependent on significant and demonstrable skills and experience which align with the desirable criteria accompanied by the additional accountabilities and responsibilities stated. There will be the ability to move up through the salary grades as knowledge and experience grows within the role and agreed set criteria met.

Please view the job description and person specification for a full list of the duties and essential criteria. Please attach a personal statement showing clearly how your skills and experience match the Person Specification.

We regret that we are unable to offer UKVI sponsorship for this post; applicants will either hold UK Right to Work or demonstrate access to UK Right to Work before an offer is made.

REHABILITATION OF OFFENDERS ACT

DISCLOSURE AND BARRING SERVICE

The University requires that the successful applicant will require an Enhanced DBS due to the nature of the work involved.

Overseas applicants and UK applicants who have lived abroad

Successful applicants from overseas will be required to produce a criminal records check, or 'Certificate of Good Character', from any country in which they have been resident, consecutively or cumulatively, in the previous 10 years. 

Contact Details/Informal Enquiries: For an informal discussion about this exciting opportunity, please contact Josh Van Heiningen j.van-heiningen@herts.ac.uk

Closing Date: 08 June 2025

Interview Date: 17 June 2025

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