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Student Conversion & CRM Officer

Liverpool Hope University

Location: Liverpool
Salary: £25,448 to £27,644 per annum (Grade 4)
Hours: Full Time
Contract Type: Permanent
Placed On: 21st May 2025
Closes: 4th June 2025
Job Ref: 4AUKO2
 

Working hours: Full-time (35 hours per week)

Closing date: 4th June at 5pm

Aided by the CRM & Conversion Manager, the Student Conversion & CRM Officer will conduct the day-to-day CRM operations of the university supporting various communication tracks, while working on the development of new plans and initiatives, with the aim of meeting the university’s recruitment goals. We are looking for a data-minded individual who enjoys opportunities to innovate and improve processes.

The postholder will receive full training in Azorus, the university CRM system. To excel in this role, you will have experience in a university or marketing environment and knowledge of the current higher education landscape. You will possess excellent written communication skills.

The ability to use HTML and CSS code or an interest in coding/web development would be beneficial.

What you will do:

  • Coordinate university communication plans using Azorus CRM.
  • Develop processes within the CRM area of the Student Recruitment team.
  • Monitor and evaluate the impact of student conversion activity.
  • Supervise a new graduate working within the team and support their development.
  • Build and maintain relationships with a particular school within the university.

We recruit staff nationally and internationally as we seek out the best to help build Hope for the future. If you join us you will be doing so that an exciting and challenging time as we work to build a liberal arts-inspired university of distinction in the UK.

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