Research Technology Specialist (RFS)

Location: Central Oxford / Some Hybrid Working Possible

• We have an exciting opportunity to join the IT Services Department as a Research Technology Specialist within the Research Support Services Team.
• This role focuses particularly on the Research File Service (RFS) —  https://help.it.ox.ac.uk/rfs — and involves working as part of a virtual Continuous Improvement (CI) team using agile methodologies to iteratively enhance research data storage services.
• You'll also support researchers across the University by providing technical consultancy, expert advice, and practical support—engaging with researchers at all levels of technical knowledge to improve the way research data is managed and used.
• Our small but impactful team supports a range of services for Oxford’s research community—including RFS, Electronic Lab Notebooks, and DigiSafe—and plays an important role in several digital transformation initiatives within the University's research programme.

• Have experience in research or research support, and enjoy applying this to solve new challenges.
• Be an excellent communicator (both written and verbal) with confidence in engaging colleagues, researchers, and academic staff.
• Bring a collaborative, positive attitude and a passion for improving research data management and infrastructure.
• As RFS runs on Windows server clusters, experience with Microsoft Windows systems administration is important. However, we support users across all operating systems—so broad technical familiarity is highly valued.
• This role may suit candidates from research software engineering or IT support backgrounds, and we welcome secondments from within these communities.

• 38 days of annual leave (including public holidays), with options to purchase additional days and accrue further leave after long service.
• One of the most generous maternity and adoption leave schemes in UK higher education.
• Hybrid and flexible working arrangements to suit your lifestyle.
• An excellent contributory pension scheme.
• Affordable and sustainable commuting options, such as a cycle loan scheme, discounted bus travel, and season ticket loans.
• Access to a vibrant University community through social, cultural, and sports clubs.

• A covering letter/supporting statement
• Your CV
• The details of two referees

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