IT Systems and Services Manager

Cambridge Judge Business School (CJBS) is a world-renowned centre of excellence within the University of Cambridge, known for leveraging the power of academia to achieve real-world impact. Located in the heart of Europe's most successful technology cluster, CJBS has built a global reputation for rigorous thinking, innovation, and transformative education since its founding in 1990.

We are seeking a IT Systems and Services Manager to lead the development and delivery of our digital environment, supporting research, teaching, learning, and operational excellence.

The role:

Reporting to the IT Director, you will play a key strategic and operational leadership role in delivering the School's IT vision. You will lead a multidisciplinary team of IT professionals across systems, networks, AV, and service desk functions, ensuring the provision of robust, secure, and user-focused services. As Deputy to the IT Director, you will help shape and manage IT infrastructure, drive innovation, and support the successful delivery of departmental goals.

Your responsibilities will include:

• Leading the development, delivery, and continuous improvement of IT systems and services across the School.
• Managing strategic IT projects with real business impact, ensuring timely delivery and stakeholder alignment.
• Acting as a key advisor to the IT Director and other senior leaders on digital strategy.
• Ensuring high levels of service availability, data integrity, and user support across a hybrid infrastructure (including cloud services, AV, and bespoke business applications).
• Motivating and mentoring a team in a complex, fast-paced academic environment.

About you:

We are looking for a hands-on leader who combines technical knowledge with strong interpersonal skills. You will bring:

• Proven experience in IT management, ideally within Higher Education.
• Demonstrated success in leading strategic IT initiatives and managing high-performing teams.
• Technical knowledge across key areas including Windows/Mac environments, Microsoft 365, Azure cloud services, network management, AV systems, and virtualisation.
• Excellent communication and stakeholder management skills, with the ability to influence and build trust at all levels.
• A degree/postgraduate qualification or equivalent experience (Level 7).

We anticipate that interviews will be held in the week commencing 16 June 2025.

The advertised salary range reflects the full progression within the grade. Your starting salary will be determined based on how your skills and experience align with the requirements of the role.

To apply online for this vacancy and to view further information about the role, please click the 'Apply' button above. 

For an informal discussion about the role, please contact hrsupport@jbs.cam.ac.uk.

Please quote reference NS45912 on your application and in any correspondence about this vacancy.

The University actively supports equality, diversity and inclusion and encourages applications from all sections of society.

The University has a responsibility to ensure that all employees are eligible to live and work in the UK.

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