Enquiry and Disability Support Librarian

About this role

This is an exciting opportunity to deliver Library services as part of the Student Service Centre, part of the new Student and Campus Life service. 

In our Student Service Centre we help students navigate their whole journey, providing a coherent route and common experience for all student enquiries.  Offering information and access to services covering all aspects of student life; from academic and learning resources to financial, physical and mental wellbeing through to residential and all other aspects of student life.

We are seeking to appoint an Enquiry and Disability Support Librarian.  Working as part of a team of Enquiry and Disability Support Librarians, led by the Enquiry and Disability Services Librarian, you will provide direct enquiry support for a diverse range of library users both online and in person. 

This role will be based at both the Frenchay and Bower Ashton Libraries and you will act at a line manager for staff at both sites, monitoring and allocating work, supporting the induction and training of new staff and carrying out performance development reviews. 

Your role will also be vital in building relationships with other colleagues and services at the University, sharing information and ensuring that our students have the best possible journey during their time at university.

About you

We are looking for someone:

•  Who is a qualified librarian
•  ambitious about delivering high quality customer service
•  with experience of managing and supervising staff and collaborating with others
•  who has experience of working in a library environment
•  with excellent IT skills and experience of email, MS Office applications and other digital tools
•  innovative about change and developing services
•  passionate about delivering inclusive support and ensuring that our students get the best out of university

Where is this role based?

We have two posts.

Both posts are based at our lively Frenchay. You would also work regularly at our City Campus in Bristol city centre which comprises of Bower Ashton Studios, Arnolfini, Spike Island and Watershed and is home to UWE Bristol's creative and cultural subjects and our Glenside Campus. 

Post 1 will be split between Frenchay and Bower Ashton with occasional cover at Glenside required.  This postholder will act as a line manager for colleagues both at Frenchay and Bower Ashton and will therefore need to spend time at both sites.

Post 2 will be based at Frenchay but will cover at Bower Ashton and Glenside weekly to support the teams. 

 Why UWE Bristol? 

We offer a wide range of employee benefits including progressive pay rates, generous annual leave and career average pension schemes as well as retail savings, onsite nursery and opportunities for training.

Add your individuality to ours

UWE Bristol recognises the power of a truly diverse university community.

We particularly encourage applications from global majority candidates as we are currently under-represented in this area of the organisation, however all appointments are made strictly on individual merit.

As a Disability Confident employer, we welcome applications from those who identify as having a disability.

Further information

If you would like to speak to us to find out more about this role please contact Sandra Clark on 0117 328 2477 or email: sandra.clark@uwe.ac.uk

These are permanent posts, working full time/37 hours per week. This role is campus based for at least 80 percent of your time.  

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