Postgraduate Admissions Manager

About the role

The University is looking for a friendly, efficient and experienced Postgraduate Admissions Manager to lead the core business of processing applications for Masters and PhD degrees.

Working with the other Postgraduate Admissions Manager, you will be responsible for the day-to-day management of the University’s central postgraduate admissions team of 11 to ensure the swift, accurate and fair selection of postgraduate applicants. You will monitor the changing patterns of applications, stepping in to resolve difficulties, help with processing and reallocating work as required to ensure the prompt processing of decisions. You will support the team, provide advice and guidance on a range of admissions matters and take necessary steps to ensure an excellent applicant journey and a strong staff experience.

You will also take an active role in leading key functions of admissions work, such as visa preparation, qualifications advice and guidance, fee assessment and the summer confirmation process. You will also work closely with colleagues in the enquiries team to maintain excellent communication with applicants (both verbal and written) throughout the cycle.

About you

You will need several years of existing experience working in admissions (preferably in a postgraduate context) and evidence of a detailed understanding of relevant admissions areas, such as qualifications assessment and Student visa compliance. You will ideally also have experience of student fee assessment.

You will need to be organised, hard-working and possess excellent attention to detail. You should be comfortable working in a busy, pressured environment with an expectation of meeting tight deadlines.

You will need excellent communication skills (both written and verbal) and a strong commitment to providing exceptional customer service. You will ideally have experience of working with people from across the globe and in dealing with those whose first language is not English.

You will have experience of working within a team and evidence of working collaboratively with others to achieve a common goal. You will ideally have experience of line management or can demonstrate the skills and aptitude to be an excellent manager.

About our Division

Please find further information regarding the division at Communications, Engagement and Advancement: University of Sussex

Why work here

Find out more about our reward and benefits package.

Find out about our equality, diversity and inclusion

Further Key Information

Please contact Kathy Milarski for informal enquiries (K.Milarski@sussex.ac.uk).

For full details and how to apply, click the 'Apply' button above.

The University of Sussex values the diversity of its staff and students, and we welcome applicants from all backgrounds.

The University requires that work undertaken for the University is performed in the UK. 

Visa Sponsorship Queries: This role may be eligible for sponsorship. Please consult our Skilled Worker Visa information page  for further information about Visa Sponsorship. 

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