Location: | Manchester, Salford |
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Salary: | £24,900 |
Hours: | Full Time |
Contract Type: | Permanent |
Placed On: | 1st July 2025 |
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Closes: | 20th July 2025 |
Job Ref: | 102-406216995 |
Opportunity Overview
Are you a proactive and organized individual who loves to be at the heart of a bustling, student-centred environment? We are seeking a Reception and Customer Service Assistant to be the welcoming face of our school, ensuring that students, staff, and visitors alike feel supported and guided every step of the way. In this dynamic role, you’ll manage front-of-house services with professionalism, addressing inquiries, and assisting with a wide variety of tasks—from guiding students with questions to supporting academic colleagues and facilitating school events.
You will play an essential role in student support by providing accurate answers to frequently asked questions, ensuring first-time resolution whenever possible. Our ideal candidate will be proactive and have a passion for service excellence and an eye for detail, maintaining the receptions appearance while managing room bookings, assisting with events, and overseeing the smooth operation of school amenities. From managing parking bookings, signposting staff, students and visitors, this role offers variety and the chance to contribute positively to every aspect of school life.
You’ll work closely with the Building Manager and Estates to keep our school space in prime condition, liaise with security when needed, and follow university protocols for health, safety, and diversity. With a commitment to inclusivity, student focus, and environmental sustainability, this is an exciting opportunity for someone eager to make a meaningful impact in a thriving academic setting. If you are a friendly, detail-oriented individual who thrives in a multi-faceted role, we’d love to hear from you.
Key Responsibilities
About the School
Salford Business School offers a vibrant international community of innovative, entrepreneurial scholars, industrial and policy partners, students, and a remarkable global network of accomplished alumni. With a strong focus on our students’ experience, we’re redefining business and management education and its role in shaping sustainable futures by investing in the Green and Circular Economy expertise.
Our research is transforming how we teach. We are equipping our students with critical transferable skills, developed using cutting-edge digital learning and carbon literacy tools, mobilised in active-blended-learning pedagogies, designed to position our students as future leaders and collaborators of choice. Our Centre for Sustainable Innovation (CSI) catalyses knowledge exchange and collaborative research initiatives between scholars, policymakers, and industry, empowering sustainable business transformations and positioning SBS in the top 5 for small and medium size enterprise (SMEs) engagement (HESA ranking 2024).
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