Programme Administrator

Hybrid – UAL Various Sites/Home

University of the Arts London (UAL) is looking for experienced administrators to provide administrative and customer service support across a portfolio of courses.

As part of our Academic Registry team, you will make a valuable contribution to the delivery of high quality experiences for staff and students, through the provision of a variety of information and support services.

This will involve undertaking a range of administrative responsibilities, including:

• Responding to student queries and course enquiries
• Maintaining accurate student records
• Monitoring student attendance
• Overseeing online assessment submission, student feedback and results
• Servicing and clerking formal committees

About you

Educated to A Level (or with equivalent relevant experience), you will possess significant administrative experience, preferably gained within Higher or Further Education. In addition to this, you will need experience of clerking and minute writing at meetings, as well as using databases and Microsoft Office applications.

You are highly organised and a skilled problem solver, with plenty of initiative. Crucially, you are a naturally collaborative, supportive and customer-focused individual, with strong communication skills both in person and in writing.

If you have any queries about this role or need any reasonable adjustments for your application, please contact the Resourcing Team via email at PSOstaffrecruitment@arts.ac.uk

We are UAL

University of the Arts London (UAL) generates and inspires the creativity the world needs for a better future. Since 1842, our colleges have been defining creative education. With curiosity, imagination and intent we make work which creates lasting change for people and our planet. London is core to who we are, a place where we meet and share ideas with people from different backgrounds and cultures.

For further details and to apply please click the apply button.

Closing date: 9am on 14 July 2025. 

UAL is committed to creating diverse and inclusive environments for all staff and students to work and learn – a university where we can be ourselves and reach our full potential. We offer a range of family friendly, inclusive employment policies, flexible working arrangements and Staff Support Networks. We welcome applicants from diverse backgrounds, including race, disability, age, sex, gender identity, sexual orientation, religion and belief, marriage and civil partnership, pregnancy and maternity, and caring responsibility.

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