Assistant ITS Officer
University of Sussex - IT Services
| Location: | Falmer |
|---|---|
| Salary: | £25,733 to £29,179 per annum, pro rata if part time, Grade 4 |
| Hours: | Full Time, Part Time |
| Contract Type: | Permanent |
| Placed On: | 7th July 2025 |
|---|---|
| Closes: | 20th July 2025 |
| Job Ref: | 40658 |
About the role
You will be joining a desktop support team in IT Services comprising of nine people, primarily based on campus, and provide an excellent experience for both staff and students.
You will work closely with the Help Desk and a number of service specific areas within IT Services to rollout, maintain, resolve issues and support users in the use of a very wide ranging and set of ICT services.
You will contribute to the Incident Management and Service Request fulfilment processes and first stage Problem Management process.
About you
The post holder is expected to have a good understanding across a broad range of ICT disciplines and will actively contribute to the day-to-day delivery and support of a broad range of ICT Services directly to specific schools, divisions or projects, with suitable related work experience
About our Division
Led by our Chief Digital Transformation Officer and his Leadership team, we are now embarking on an ambitious programme of change. Over the coming years, this digital transition will be an ever-developing programme supported by senior stakeholders both financially and strategically. This University will be a very different world in years to come and aspires to achieve levels of performance and digital delivery yet unseen in the sector.
All of this is underpinned by major construction and estate renewal, an exciting programme of work to add thousands of accommodation spaces, and a network replacement project to install the latest digital infrastructure as part of the journey towards a fully data-enabled organisation.
Please find further information regarding the division at IT Services & Sussex Projects: University of Sussex
Why work here
Find out more about our reward and benefits package.
Find out about our equality, diversity and inclusion
Further Key Information
Please contact Roger Balance (r.s.ballance@sussex.ac.uk) for informal enquiries.
For full details and how to apply, click the 'Apply' button above.
The University of Sussex values the diversity of its staff and students, and we welcome applicants from all backgrounds.
The University requires that work undertaken for the University is performed in the UK.
Share on social media
Advert information
Type / Role:
Subject Area(s):
Location(s):
Job tools
PhD Alert Created
Job Alert Created
Your PhD alert has been successfully created for this search.
Your job alert has been successfully created for this search.
Ok OkPhD Alert Created
Job Alert Created
Your PhD alert has been successfully created for this search.
Your job alert has been successfully created for this search.
Manage your job alerts Manage your job alertsAccount Verification Missing
In order to create multiple job alerts, you must first verify your email address to complete your account creation
Request verification email Request verification emailjobs.ac.uk Account Required
In order to create multiple alerts, you must create a jobs.ac.uk jobseeker account
Create Account Create AccountAlert Creation Failed
Unfortunately, your account is currently blocked. Please login to unblock your account.
Email Address Blocked
We received a delivery failure message when attempting to send you an email and therefore your email address has been blocked. You will not receive job alerts until your email address is unblocked. To do so, please choose from one of the two options below.
Max Alerts Reached
A maximum of 5 Job Alerts can be created against your account. Please remove an existing alert in order to create this new Job Alert
Manage your job alerts Manage your job alertsCreate PhD Alert
Create Job Alert
When you create this PhD alert we will email you a selection of PhDs matching your criteria.When you create this job alert we will email you a selection of jobs matching your criteria. Our Terms and Conditions and Privacy Policy apply to this service. Any personal data you provide in setting up this alert is processed in accordance with our Privacy Notice
Create PhD Alert
Create Job Alert
When you create this PhD alert we will email you a selection of PhDs matching your criteria.When you create this job alert we will email you a selection of jobs matching your criteria. Our Terms and Conditions and Privacy Policy apply to this service. Any personal data you provide in setting up this alert is processed in accordance with our Privacy Notice
Max Saved Jobs Reached
A maximum of 500 Saved Jobs can be created against your account. Please remove an existing Saved Job in order to add a new Saved Job.
Manage Saved JobsMore jobs from University of Sussex
Administrative Assistant (Phase 2/3)
PhD Studentship: Dissecting the Molecular Architecture and Function of LMTK3 as a Therapeutic Target
More jobs like this
Join in and follow us
