Location: | Oxford, Hybrid |
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Salary: | Not Specified |
Hours: | Full Time |
Contract Type: | Fixed-Term/Contract |
Placed On: | 11th July 2025 |
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Closes: | 4th August 2025 |
Job Ref: | 180741 |
Are you someone who serves as a role model for customer service, has an appetite to learn, is keen to understand and support a wide range of technology and has outstanding written and verbal communication skills?
We’re looking for an enthusiastic, customer-centric new team member to join in our mission to enable University of Oxford members to get the most out of IT and deal with requests and problems when they arise.
IT Services is a key department that ensures the University has the robust, reliable and high-performing IT facilities it requires to support the distinctive needs of those engaged in teaching, learning, research and administration.
About the Role:
As a Service Desk Analyst, you will:
About You:
To excel in this exciting role, you should be someone who:
Why Choose Us:
At the University of Oxford, we prioritise our employees' wellbeing. We offer a range of benefits, including:
About Us
Spanning the historic streets of the “city of dreaming spires,” the University of Oxford has been ranked the world’s leading university for nine consecutive years. A place where centuries of tradition meet world-changing innovation, we offer you the chance to shape the future while working in an inspiring environment that promotes excellence.
Application Process
To apply, please upload:
The closing date for applications is 12:00 noon on Monday 4 August.
Interviews will be taking place in person in central Oxford on Tuesday 12 and Wednesday 13 August.
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