Student Advice and Support Manager

LSE is committed to building a diverse, equitable and truly inclusive university

Salary from £42,679 to £51,000 per annum with potential to progress to £54,730 pa inclusive of London allowance

This is a fixed term appointment for 2 years from September 2025

The Department of Government is a large and vibrant academic unit within the LSE and world-leading centre for study and research in politics and government. The post holder will join the Professional Services team responsible for delivering the taught programmes within the Department. Key to our continued success is the provision of tailored and proactive support to our students, the Student Advice and Support Manager plays a central role in enhancing the pastoral and welfare support we offer to around 500 undergraduate and 300 Master’s students.

Responsibilities include holding regular meetings with students to offer pastoral support and guidance on academically related advice matters; working closely with Academic and Professional Services colleagues to continuously develop and enhance the student experience; offering guidance to Academic Mentors to improve support offered to their students.

Candidates should have:

• Experience of working in a student-facing advisory role in the Secondary, Further or Higher Education sectors.
• The ability to use initiative to solve problems and address the concerns of students with flexibility, timeliness and sensitivity.
• The ability to build cooperation and team spirit and to demonstrate a proactive approach to working with colleagues across the department.

We offer an occupational pension scheme, generous annual leave, hybrid working, and excellent training and development opportunities.

For further information about the post, please see the how to apply document, job description and the person specification.

To apply for this post, please click the 'Apply' button, above.

If you have any technical queries with applying on the online system, please use the “contact us” links at the bottom of the LSE Jobs page.

Should you have any queries about the role, please email k.a.jessop@lse.ac.uk

The closing date for receipt of applications is 10^th August 2025 (23.59 UK time).

Regrettably, we are unable to accept any late applications.

Advert information