Finance Systems Support Co-ordinator

Location: Singleton Campus, Swansea

About The University

Swansea University is a research-led university that has been making a difference since 1920. The University community thrives on exploration and discovery and offers the right balance of excellent teaching and research, matched by an enviable quality of life.

About The Role

This is a fixed term position until 30^th April 2026 and is based within the Finance Systems team in the Finance Department.

The Finance Department aims to provide a cost effective, efficient and professional financial service that includes advice, direction, guidance and support to all members of the University.

You will be the primary point of contact for finance queries relating to the University’s ERP System. You will be expected to provide advice and guidance to colleagues across the University, escalating calls to colleagues within the team when necessary and managing those escalations.

You will support staff across the University community (academic, managerial and administration) and associated organisations by providing expertise and advice on the University finance systems. In this role, you will also contribute to the development and enhancement of the ERP system to improve efficiency and effectiveness.

You will have experience of providing a professional, efficient and customer focused service to users and have previous experience of working with a finance/accounting system.

You will need strong interpersonal skills and the ability to communicate with colleagues of all levels. You must be organised, have good time management skills and the ability to prioritise work and meet tight deadlines. You must also have highly developed IT skills, particularly in the use of standard Microsoft software packages and internet browsers, and the willingness to develop your IT skills in specialist software used within the University.

Equality, Diversity & Inclusion

The University is committed to supporting and promoting equality and diversity in all its practices and activities. We aim to establish an inclusive environment and welcome diverse applications from the following protected characteristics: age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race (including colour, nationality, ethnic and national origin), religion or belief, sex, sexual orientation.

As an inclusive and welcoming workplace, we value people for their skills regardless of their background. Applications are welcome in Welsh and will not be treated less favourably than those submitted in English.

Welsh Language Skills

The Welsh language level required for this role is Level 1 - A little. The role holder will be able to pronounce Welsh words, answer the phone in Welsh (good morning/afternoon) and use very basic everyday words and phrases (thank you, please etc.). Level 1 can be reached by completing a 1 hour course.

The University is a proud bilingual institution, our Welsh Language Strategy outlines our aspiration to promote the language and enable our staff to engage with the language as an additional workplace skill and as a gateway to new cultural and social opportunities. Applications are welcome in Welsh and will not be treated less favourably than those submitted in English. Welsh speakers have the right to an interview in Welsh. Applicants for a role where Welsh skills are essential are expected to present their application in Welsh and will be interviewed in Welsh, if shortlisted.

Additional Information

Applications for this role will take the format of a CV submission & cover letter.

Closing Date: 31 July 2025

Interview Date: 8 August 2025

Informal Enquiries: Debbie Jones d.l.jones@swansea.ac.uk

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