Head of EAF Systems and Support Services

About Role
The Head of EAF Systems and Support Services provides strategic leadership for data analytics and business intelligence across EAF. They oversee data compliance and management across EAF technology platforms and lead the development of future technology solutions that support the University’s estate-related strategic goals.

The role holder will also lead a centralised Customer and Business Support team in identifying leaner, automated processes across the Campus and Commercial Services Value Stream. You will collaborate with the Head of Programme Management Office (PMO) in Estates Development to ensure a fully integrated approach across the whole EAF Directorate.

About You
To succeed in this role, you’ll be a strategic leader with experience in EAF systems, data analytics, and data management. You’ll be confident in explaining complex information clearly to engage and influence a wide range of stakeholders across the University.

Strong team leadership and a customer-focused approach are also key, as you’ll help develop the Service Management Office across Campus and Commercial Services.

About the Directorate
The Directorate is one of the largest departments within Queen Mary, University of London and is committed to supporting and promoting student wellbeing at the College, and providing the highest standards of estates and facilities across the university, preparing and helping to sustain the University’s working and learning environmental for students, staff, stakeholders, and guests by ensuring safe environments, security and cleanliness.

Details about the Estates and Facilities Directorate can be found at http://www.estates.qmul.ac.uk/.

About Queen Mary
At Queen Mary University of London, we believe that a diversity of ideas helps us achieve the previously unthinkable.

Throughout our history, we’ve fostered social justice and improved lives through academic excellence. And we continue to live and breathe this spirit today, not because it’s simply ‘the right thing to do’ but for what it helps us achieve and the intellectual brilliance it delivers.

We continue to embrace diversity of thought and opinion in everything we do, in the belief that when views collide, disciplines interact, and perspectives intersect, truly original thought takes form.

Benefits
We offer competitive salaries, access to a generous pension scheme, 30 days’ leave per annum (pro-rata for part-time/fixed-term), a season ticket loan scheme and access to a comprehensive range of personal and professional development opportunities. In addition, we offer a range of work life balance and family friendly, inclusive employment policies, campus facilities and flexible working arrangements.

Queen Mary’s commitment to our diverse and inclusive community is embedded in our appointments processes. Reasonable adjustments will be made at each stage of the recruitment process for any candidate with a disability. We are open to considering applications from candidates wishing to work flexibly.

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