Admissions Officer

Are you enthusiastic about contributing to a forward-thinking higher education institution? Is your passion for student success at the core of your professional drive? At the University of Sunderland in London (UoSiL), we are dedicated to prioritising student experience, customer service, academic quality, value for money, and continuous improvement. And now we have an exciting opportunity to join us as an Admissions Officer!

ABOUT US AND THE TEAM
The University of Sunderland in London, based at Canary Wharf, boasts a vibrant and diverse community of staff and students. We consider ourselves as an innovative satellite campus and are constantly evolving and have exciting plans for 2025 and beyond!

We are currently piloting a four-day working week which allows our colleagues to work 32 hours over 4 days per week with no reduction in pay. The pilot is part of our ongoing efforts to create a positive and inclusive workplace that promotes work-life balance and allows our colleagues to thrive professionally and personally whilst maintaining our commitment to delivering high-quality service to all our students.

In addition, we have moved to a modern campus building, offering a bright and spacious learning and working environment.

We are looking for a motivated individual to join our Marketing, Recruitment, and Admissions Department, a team that plays a vital role in promoting the University’s brand, attracting a diverse student population, and managing the admissions process. By bringing together marketing, student recruitment, and admissions operations, we ensure a smooth and supportive journey for prospective student, from their first point of contact through to enrolment.

ABOUT THE ROLE
In this role, you will support the delivery of a high-quality admission service, ensuring accurate and timely management of all admissions processes. You will play a key role in supporting students at a pivotal stage of their student journey.

To thrive in this role, you’ll need experience in a customer-focused administrative environment. You should bring excellent communication and interpersonal skills, along with the ability to interpret and apply regulations and procedures accurately. Strong customer service is essential, as is the ability to manage competing priorities and meet deadlines in a fast-paced setting.

WE OFFER

• The opportunity to join a pilot of a pioneering 4-day-week (32 hours over 4 days).
• Excellent Defined Contribution Pension with additional benefits of life cover and income protection.
• Generous annual leave and Christmas closure days on top of Bank Holidays.
• Season Ticket Loan.
• Access to MyLifestyle benefit platform with plentiful of discounts and offers.
• Cycle to Work and Electric Car Salary Sacrifice schemes.
• Enhanced maternity and paternity policies.
• Our commitment to training and development.
• Our location in Canary Wharf with easy access.
• We are an accredited Living Wage Employer.

Please note that in order to provide quality support to our students at all times, our professional staff work fully from the office.

Closing Date: Midnight, 16 September 2025

Please note we reserve the right to close the vacancy earlier should we have a sufficient response.

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