Senior Product Manager, Advancement

About the role

About the role: Are you a strategic product leader passionate about enabling student and alumni success and driving impactful fundraising and engagement initiatives? Join Imperial’s Digital Products team as a Senior Product Manager, where you’ll lead the development of digital systems that support the Advancement Operations  of the student lifecycle. This is a unique opportunity to shape how Imperial engages with Alumni, Supporters and donors, establishing frameworks and partnerships that deliver long-term value.

What you would be doing

• Lead the product strategy and roadmap for Advancement systems, including post-MVP development of our Advancement CRM launching in Autumn 2025.
• Establish rules of engagement and frameworks for collaboration across Infrastructure, Compliance, and Product teams.
• Manage Developers and a Scrum Master, ensuring delivery alignment and prioritisation across squads.
• Be an engaged partner with key stakeholders from the Advancement Division and other university stakeholders to support CRM development, automation, compliance, and data-driven decision-making.
• Oversee system enhancements such as system configuration, mailing workflows and integration with other key University platforms. 
• Champion agile and user-centred practices, fostering a positive and collaborative product culture. 

What we are looking for

• Proven experience leading multi-year product strategies in complex environments. 
• Experience of building strong and effective relationships with third party supplies.
• Excellent prioritisation and stakeholder management skills.
• Ability to manage cross-functional teams and mentor product professionals.
• Understanding of the student lifecycle and Advancement operations.
• Confidence in managing vendor relationships and internal partnerships.
• Strong use case analysis and reporting capabilities.
• Resilient, positive, and thrives in a hybrid, fast-paced setting. 

What we can offer you

• The opportunity to shape digital products that support student and Alumni success alongside institutional fundraising.
  
• The opportunity to continue your career at a world-leading institution and be part of our mission to use science for humanity. 
• Benefit from a sector-leading salary and remuneration package (including 41 days’ annual leave and generous pension schemes). 
• Access to a range of workplace benefits including a flexible working policy from day one, generous family leave packages, on-site leisure facilities and cycle-to-work scheme. 
• Interest-free season ticket loan schemes for travel. 
• Be part of a diverse, inclusive and collaborative work culture with various staff networks and resources to support your personal and professional wellbeing. 

Further information

This is a full-time post for a fixed-term contract of 24 months based at White City Campus. The team's in person anchor days are Thursdays and Fridays.

If you require any further details about the role, please contact:
Kavita Kapoor – Director of Digital Products (kkapoor@ic.ac.uk)

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