Assistant Director, Enterprise Systems & Technology Enhanced Learning

About the Role

The Assistant Director, Enterprise Systems and Technology Enhanced Learning is a senior leadership role within IT Services. Reporting to the Chief Information Officer, you will lead the strategic development, integration, and support of Queen Mary’s enterprise applications and digital learning technologies.

This role ensures that technology effectively supports the University’s teaching, research, and professional services in line with Queen Mary’s 2030 Strategy. You will provide direction for the Enterprise Systems and Technology Enhanced Learning teams, ensuring services are efficient, and customer-focused.

You will lead cross-functional teams, fostering a culture of collaboration and excellence. The role drives technology-enabled change, champions innovation in digital learning, and ensures delivery of reliable and scalable solutions across the University. As part of the IT Services Leadership Team, you will contribute to strategic planning and the ongoing development of the department.

About You

You will be an experienced IT leader with a strong record in delivering large-scale enterprise systems and digital learning solutions within a complex organisation. You will combine strategic vision with operational excellence, aligning technology delivery with institutional priorities.

Educated to Master’s level (or equivalent experience), you will ideally hold professional qualifications such as ITIL or project management certification. You will have experience leading technical teams and managing suppliers, with a focus on delivering value for money and continuous improvement.

An effective communicator and collaborator, you will engage senior stakeholders, influence decision-making, and foster a culture of accountability and partnership. Combining technical expertise with sound business acumen, you will make informed, evidence-based decisions and lead change successfully.

About the School/Department/Institute/Project

IT Services is a key enabler of Queen Mary’s strategic ambitions, providing the digital infrastructure, systems, and innovation that underpin teaching, research, and operations. The department is focused on delivering reliable, customer-focused services while driving digital transformation through the adoption of emerging technologies, process improvement, and collaboration across the University community.

About Queen Mary

At Queen Mary University of London, we believe that a diversity of ideas helps us achieve the previously unthinkable.

Throughout our history, we’ve fostered social justice and improved lives through academic excellence. And we continue to live and breathe this spirit today, not because it’s simply ‘the right thing to do’ but for what it helps us achieve and the intellectual brilliance it delivers.

We continue to embrace diversity of thought and opinion in everything we do, in the belief that when views collide, disciplines interact, and perspectives intersect, truly original thought takes form.

Benefits

We offer competitive salaries, access to a generous pension scheme, 30 days’ leave per annum (pro-rata for part-time/fixed-term), a season ticket loan scheme and access to a comprehensive range of personal and professional development opportunities. In addition, we offer a range of work life balance and family friendly, inclusive employment policies, campus facilities and flexible working arrangements.

Queen Mary’s commitment to our diverse and inclusive community is embedded in our appointments processes. Reasonable adjustments will be made at each stage of the recruitment process for any candidate with a disability. We are open to considering applications from candidates wishing to work flexibly.

Valuing Diversity & Committed to Equality

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