Assistant Technician

Technical Operations, Resources & Services (TORS) Permanent

37 hours per week

Are you practical, approachable and passionate about supporting students in their learning? Join Technical Operations, Resources and Services (TORS) and play a key role in delivering high-quality technical support across Sheffield Hallam University’s three campuses.

As an Assistant Technician, you’ll work closely with Technicians and other University staff to provide hands-on support in a range of technical environments. This is a student-facing role, where your friendly, professional manner will help create a welcoming and supportive learning experience for our students.

Your primary deployment will be in the Psychology Resource Centre, where you’ll provide day-to-day technical support and guidance to students and staff and will include the issuing of equipment. This will be the main focus of your role during the first year, giving you the chance to build confidence and expertise in a busy and dynamic environment.

As part of your development, you’ll also be deployed and gain experience in other areas of TORS, including workshops, engineering spaces, laboratories, health facilities, and other specialist resource centres and stores as well as research areas. Discipline-specific training will be provided to help you build the skills you need to thrive across these areas.

Once you’ve completed your initial training and development, your role will become more flexible and responsive to the wider needs of the directorate — which may include full-time or ad-hoc deployment to other technical areas as business needs evolve.

About You

We’re looking for someone who:

• Has experience in a teaching, technical or support environments.
• Is confident supporting students or working on a help desk or resource counters.
• Is comfortable with physical activity and manual handling.
• Is proficient with IT tools such as Microsoft Office (Outlook, Word, Excel) and Google Docs, and can work with digital booking systems.
• Has excellent interpersonal and communication skills.
• Is self-motivated, detail-oriented, and committed to delivering high-quality service.

Can work independently and as part of a team, sharing knowledge and skills to support an exceptional student experience 

We offer a diverse range of benefits and opportunities to pursue a rewarding and fulfilling career in a supportive environment. 

You will be contractually enrolled into the Local Government Pension Scheme (LGPS) – one of the largest and most generous defined benefit pension schemes in the country.

Find out more about the LGPS

If you are, or have been, a recent member of the Universities Superannuation Scheme (USS) directly prior to joining us, you can choose to opt out of the LGPS and remain in the USS. Please contact the Pensions team to discuss options available. 

The role is not eligible for sponsorship under the Skilled Worker route so if you are an international applicant, you will need to ensure you have an appropriate visa to evidence the necessary right to work in the UK.

To find out more, take a look at our guide to applying.

Accessibility 

We are committed to ensuring our materials are accessible to all. If you encounter any accessibility barriers or have suggestions for improvement please contact us using our web accessibility report form. Your feedback helps us enhance our accessibility efforts and improve our services.

Closing date: 09/11/25, 23:30

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