Programme and Quality Officer

About the Role

The School of the Arts is looking to appoint an experienced and suitably qualified Programme and Quality Officer to support the Professional Services team in overseeing and managing the administration of assessment processes within the School.

The role will be responsible for ensuring the smooth running of multiple forms of assessment within diverse in-sessional, pre-sessional, foundation, undergraduate and postgraduate programmes. This will involve overseeing and administering all processes and policies related to examinations and assessment, providing expert advice to staff and students, supporting the Subject Examination Boards and maintaining strong professional relationships with External Examiners. They will work closely with the Student Engagement Manager and Chair of Exams within the School to implement strategies relating to assessment for the School’s programmes.

About You

You will be educated to degree level or have equivalent experience and be able to demonstrate significant experience of working in a higher education environment in an assessment-related role. You will have experience of servicing committees, demonstrable detailed understanding of academic regulations in a higher education institution and experience of using large student databases. You must be able to demonstrate excellent time management and communications skills, problem-solving skills and a high level of accuracy in your work.

About the School

Further details of the School can be found at https://www.qmul.ac.uk/arts

The post is full-time and permanent with an expected start date of 1st January 2026. The starting salary will be Grade 4, £40,015- £46,618 per annum, inclusive of London Allowance.

Informal enquiries should be addressed to j.h.boffey@qmul.ac.uk  

About Queen Mary

At Queen Mary University of London, we believe that a diversity of ideas helps us achieve the previously unthinkable.

Throughout our history, we’ve fostered social justice and improved lives through academic excellence. And we continue to live and breathe this spirit today, not because it’s simply ‘the right thing to do’ but for what it helps us achieve and the intellectual brilliance it delivers.

We continue to embrace diversity of thought and opinion in everything we do, in the belief that when views collide, disciplines interact, and perspectives intersect, truly original thought takes form.

Benefits

We offer competitive salaries, access to a generous pension scheme, 30 days’ leave per annum (pro-rata for part-time/fixed-term), a season ticket loan scheme and access to a comprehensive range of personal and professional development opportunities. In addition, we offer a range of work life balance and family friendly, inclusive employment policies, campus facilities and flexible working arrangements.

Queen Mary’s commitment to our diverse and inclusive community is embedded in our appointments processes. Reasonable adjustments will be made at each stage of the recruitment process for any candidate with a disability. We are open to considering applications from candidates wishing to work flexibly.

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