Course Administrator

City St George’s, University of London is the University of business, practice and the professions and brings together the expertise and excellence of City, University of London and St George’s, University of London into one institution. The combined university is now one of the largest higher education destinations for London students, combining a breadth of disciplines across health, business, policy, law, creativity, communications, science and technology. Our students are at the heart of everything that we do, and we are committed to supporting them to pursue their career and personal ambitions.

Background

This role presents an exciting opportunity to contribute to a positive student experience by supporting all of our Undergraduate/Pre-Registration students to help them perform to their highest potential through the provision of excellent customer service and administrative support.

This entry-level role offers a valuable opportunity to contribute to the success and wellbeing of our Undergraduate/Pre-Registration students by delivering high-quality administrative and customer service support. As part of a professional and student-focused team, you will play an integral part in enhancing the student experience from enrolment through to graduation.

See more information on our career site job advert.

Responsibilities

The  Course Administrator will be the first point of contact for Undergraduate/Pre-Registration enquiries, advising on a wide range of course-related matters as well as dealing with general enquiries from prospective students. The appointed candidate will also provide routine administrative support to all members of the course office and undertake specific tasks as required. They will report to the Senior Course Officer.

Please see the JD for further details.

Person Specification

The successful candidate will have administrative experience and experience of working in a busy customer focused environment, multi-tasking  and dealing with people from a wide range of backgrounds. 

Excellent customer service, written and verbal communication skills along with a high level of accuracy and attention to detail are essential requirements

Knowledge of the Higher Education Sector and of SITS student records database would be desirable

Please see person specification for further details.

Please note the advertised role of Course Administrator does not satisfy the sponsorship requirements set out by the UKVI. If you require a visa at this time or continued sponsorship please contact us to further discuss.

Additional Information

Closing date: 26th November 2025 at 11:59pm.

The selection process will involve an interview and an assessment. Further details will be confirmed at the interview stage.

To apply and for more information about the post please use the links below.

City St George’s offers a sector-leading salary, pension scheme and benefits including a comprehensive package of staff training and development.

City St George’s, University of London is committed to promoting equality, diversity and inclusion in all its activities, processes, and culture for our whole community, including staff, students and visitors.

City St George’s operates a guaranteed interview scheme for disabled applicants.

Where a hybrid working arrangement can be accommodated, it is expected that colleagues will spend the majority (at least 60%) of their usual working time on campus each week. Specific details will be discussed and agreed with the successful candidate. A hybrid working arrangement will not detract from any comprehensive induction, that will include relevant on-site activities.

Regardless of where colleagues are working, City St George’s, University of London’s premises will be their primary and contractual place of work.

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