Reception and Facilities Assistant

Location: Warneford Hospital, Oxford OX3 &JX

The University of Oxford is a stimulating work environment, which enjoys an international reputation as a world-class centre of excellence. Our research plays a key role in tackling many global challenges, from reducing our carbon emissions to developing vaccines during a pandemic.

The Department of Psychiatry is based on the Warneford Hospital site in Oxford – a friendly, welcoming place of work with an international reputation for excellence. The Department has a substantial research programme, with major funding from Medical Research Council (MRC), Wellcome Trust and National Institute for Health Research (NIHR) and provides highly rated medical training in psychiatry. The Head of Department is Professor Belinda Lennox.

The Reception and Facilities Assistant will work as part of a small facilities team in the Department of Psychiatry, carrying out a range of reception / front of house, administrative and maintenance tasks. 

The team comprises 4 staff: Buildings and Facilities Manager, Facilities Officer; and two Facilities/Reception Assistants (including this post).  The two Facilities Assistants work together to provide flexible support, including reception and front of house cover, from 8.00am until 5.00pm Monday-Friday 

The Department occupies space in 7 buildings on the Warneford Hospital site in Headington

About the Role

The post is permanent and is based in the Department of Psychiatry at the Warneford Hospital. The post is full time however consideration would be given to candidates wishing to work part-time on a pro-rata basis (minimum 80% FTE).

Due to the on-site focus of this role, it is not possible to accommodate flexible working requests for remote or hybrid working. 

You will staff the reception desk, welcome visitors and deal with routine queries, ensuring a smart professional first point of contact. As a member of the facilities team, you will handle and resolve building and maintenance issues and manage the setup of rooms for meetings and events including the set up of AV equipment. 

About You

You will have GCSE English and Maths (Grade 4 or above) or equivalent, along with previous experience in a customer-focused environment. With strong interpersonal and communication skills you will have a good understanding of the issues around confidentiality and be able to work both independently and as part of a team. Good timekeeping and reliability are essential. You should have a knowledge of MS Word, Excel and email and be able to carry out basic fault finding on AV/IT equipment.

Diversity

Committed to equality and valuing diversity

Our active Psychiatry People and Culture teams  and initiatives including our values and behaviours framework, work to make the Department of Psychiatry as supportive, welcoming and inclusive as possible.

Application Process

You will be required to upload a covering letter/supporting statement, CV and the details of two referees as part of your online application. Please see the University pages on the application process at https://www.jobs.ox.ac.uk/application-process

The closing date for applications is 12.00 midday 21 November 2025

Interviews will take place on 9 December and will be in person

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