Wellbeing and Disability Service Assistant

About The University

Swansea University is a research-led university that has been making a difference since 1920. The University community thrives on exploration and discovery and offers the right balance of excellent teaching and research, matched by an enviable quality of life.

Our stunning waterfront campuses and multicultural community make us a desirable workplace for colleagues from around the world. Our reward and benefits, and ways of working enable those who join us to have enriching careers, matched by an excellent work-life balance.

About The Role

This is a part-time, fixed-term position until 30 June 2026. This role requires a minimum of 75% on-campus working e.g. 3 days; however you are required to be 100% on-campus during training.

The department is recruiting an Assistant to be the first point of contact for students and visitors who contact the Wellbeing and Disability Service.

We are seeking to appoint an enthusiastic and efficient Assistant to work as part of the Wellbeing and Disability support team, providing a first point of contact for the diverse range of students and visitors accessing the service as well as carrying out a wide range of administrative duties.

Applicants must be self-motivated, proactive and highly organised, with excellent IT skills. The role requires the ability to work independently as well as the ability to work collaboratively with the support team and wider service. Due to the sensitive nature of information disclosed, a high level of confidentiality is also required.

Equality, Diversity & Inclusion

The University is committed to supporting and promoting equality and diversity in all its practices and activities. We aim to establish an inclusive environment and welcome diverse applications from the following protected characteristics: age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race (including colour, nationality, ethnic and national origin), religion or belief, sex, sexual orientation.

As an inclusive and welcoming workplace, we value people for their skills regardless of their background. Applications are welcome in Welsh and will not be treated less favourably than those submitted in English.

Welsh Language Skills

The Welsh language level required for this role is Level 1 - A little. The role holder will be able to pronounce Welsh words, answer the phone in Welsh (good morning/afternoon) and use very basic everyday words and phrases (thank you, please etc.). Level 1 can be reached by completing a 1 hour course.

The University is a proud bilingual institution, our Welsh Language Strategy outlines our aspiration to promote the language and enable our staff to engage with the language as an additional workplace skill and as a gateway to new cultural and social opportunities. Applications are welcome in Welsh and will not be treated less favourably than those submitted in English. Welsh speakers have the right to an interview in Welsh. Applicants for a role where Welsh skills are essential are expected to present their application in Welsh and will be interviewed in Welsh, if shortlisted.

Additional Information

Applications for this role will take the format of a CV submission and cover letter.

A satisfactory DBS certificate must be provided before a start date can be confirmed.

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