Assistant Registrar (Regulation and Compliance) ( Redeployee Only)

Background

City St George’s, University of London is one of the largest higher education destinations for London students, combining a breadth of disciplines across health, business, policy, law, creativity, communications, science and technology. Our students are at the heart of everything that we do, and we are committed to supporting them to pursue their career and personal ambitions.

The Office for Institutional Equity & Inclusion, led by the Assistant Vice-President (EDI) and Head of EDI, drives this commitment by advancing equity, diversity, and inclusion across the institution. The EDI Administrator and Coordinator will play a key role in supporting this work through high-quality administrative support, helping the University achieve its EDI ambitions.

Responsibilities

This role provides vital administrative support, ensuring the smooth delivery of events, training, and day-to-day operations. Key duties include managing bookings, venues, and materials for EDI activities; maintaining records, systems, and webpages; processing payments and invoices; and coordinating team calendars, inboxes, and communications.

The postholder will handle stakeholder correspondence, circulate promotional materials, prepare meeting papers and minutes, track attendance and feedback, and produce reports to support programme delivery. They will also assist with the development of project plans, maintain budget spreadsheets, compile monthly EDI updates, and contribute to the efficient running of the EDI office through high-quality administrative coordination.

Person Specification

Qualifications and Knowledge

Educated to A level or equivalent and/or appropriate work experience (E, A)

Educated to Degree level or equivalent and/or appropriate work experience (D, A)

Knowledge of Equality, Diversity and Inclusion and EDI legislation (E, A)

A broad understanding of Higher Education sector working practices (D, A)

Experience

Experience of collaborative working with staff across all levels (D, A)

Experience providing admin support for a team and projects, courses or events (E, A)

Experience of working with different systems and tools (e.g. Surveys, Learning Management Systems, HR Systems) (D, A)

Experience of maintaining a records database and running reports (E, A)

Experience on proposing improvements/ enhancements for processes or services.(D, A)

Skills and Abilities

Excellent communication, written and interpersonal skills (E, A)

Excellent customer service skills and a customer-focused approach to dealing with enquiries (D, A)

Demonstrable ability to organise own time and manage multiple activities, juggling competing priorities and working to deadlines (E, A)

Able to undertake confidential work (E, A)

Experience of dealing with challenging situations and working under pressure (D, A)

Strong IT skills (MS Office, Word, Excel, experience working with spreadsheets and databases). (E, A)

Resourceful and able to take own initiative. (D, A)

Additional Information

Closing date for application: 30 November 2025 at 11:59pm.

Interview Scheduled for 17 December 2025

The selection process will include an interview and an exercise, with further details provided later. City St George’s offers a competitive salary, excellent pension, and a strong package of staff training and development opportunities.

The University is firmly committed to equity, diversity, and inclusion, welcoming applications from candidates of all backgrounds and operating a guaranteed interview scheme for disabled applicants.

Professional Services roles may be eligible for hybrid working, typically requiring staff to spend around 60% of their time on campus. Specific arrangements will be agreed with the successful candidate, and all roles will include a comprehensive on-site induction. The University’s premises will remain the primary contractual place of work.

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