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Communications and Web Assistant

University of Exeter - External Engagement and Global – Digital Team

Location: Exeter, Hybrid
Salary: From £28,031 Grade D
Hours: Full Time
Contract Type: Permanent
Placed On: 20th November 2025
Closes: 4th December 2025
Job Ref: P43468

This new full-time post is available immediately on a permanent basis. This role offers the opportunity for hybrid working – some time on campus and some from home.

Summary of the role

This is an exciting opportunity to join an innovative and successful web team and play a key role in the development of the University of Exeter’s websites and digital communication channels.

Leading on web and digital media development, we provide a professional service to the University, working in partnership with faculties and professional services to support strategic aims and objectives.

Taking a content-first strategy, we gather insight about our users experience and AB test to ensure we produce websites to meet our user needs so that our audiences can easily find the information they are looking for. Through use of targeted copy, images, video and audio we develop clean and simple websites, accessible across all digital platforms and for all audiences.

The post holder will play an important role by working closely with the wider team to support our key student recruitment and reputation activities. The post holder will deal with web related enquiries that come into us and will work closely with colleagues across the University, advising on the content, style and organisation of web pages and ensuring that our websites comply with web standards and accessibility as defined by the Web Team. They role will also support our optimisation work and help with administration of our AB testing programme and reporting.

Please ensure you read the Job Description and Person Specification for full details of this role.

Benefits

We offer some fantastic benefits including:

  • 39 days leave per year
  • options for flexible working
  • numerous discounts at leading retailers
  • onsite gyms on all of our campus’ and a cycle to work scheme
  • sector leading policies around maternity, adoption and shared parental leave (up to 26 weeks full pay), paternity leave (up to six weeks full pay) and a Fertility Treatment Policy
  • stunning campus environments in Exeter and Cornwall, in the beautiful South West of England

External Engagement and Global co-locates the teams that enhance the University’s reputation, help to build effective stakeholder relationships, and attract and develop students with the potential to excel. The division focuses on the vision to become a truly global institution, by extending the University’s presence, reach and impact around the world.

Our Equality, Diversity and Inclusion Commitment

We are committed to ensuring reasonable adjustments are available for interviews and workplaces.

Whilst all applicants will be judged on merit alone, we particularly welcome applications from groups currently underrepresented within our working community. 

With over 30,000 students and 7,000 staff from 150 different countries we offer a diverse and engaging environment where our diversity is celebrated and valued as a major strength. We are committed to creating an inclusive culture where all members of our community are supported to thrive; where diverse voices are heard through our engagement with evidence-based charter frameworks for gender (Athena SWAN and Project Juno for Physics), race equality (Race Equality Charter Mark), LGBTQ+ inclusion (Stonewall Diversity Champion) and as a Disability Confident employer.

Further information

Please contact Ed Creed, e.creed@exeter.ac.uk.

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