Client Relations Manager

Job reference: HUM-030233
Salary: £37,694 to £46,049 per annum, depending on relevant experience
Faculty/Organisational Unit: Humanities
Location: Oxford Road
Employment type: Fixed Term
Division/Team: Executive Education Centre
Hours Per Week: 35
Closing date (DD/MM/YYYY): 27/11/2025
Contract Duration: 18 months
School/Directorate: Alliance Manchester Business School

Join one of the world’s leading international business schools…

Alliance Manchester Business School is seeking to appoint a talented and motivated individual to support the growth of our open programme business within Executive Education at the School.

The Client Relations Manager will be the first point of contact between key accounts and the School. The role has responsibility for developing and maintaining relationships of the highest trust with senior leaders, including heads of HR, heads of L&D, heads of Organisation Development, within private and public sector organisations.

They will be responsible for recruitment of individuals to open programmes, from first point of contact through to successful application, whilst establishing a sustainable ongoing pipeline of potential applicants.

Applicants should have a track record of achieving targets, with significant experience in client relations, or business development, and expertise in consultative selling.

Essential to this role is the ability to work collaboratively with all stakeholders, including internal colleagues, representing the “voice of the customer”, to ensure the highest standards of learner and client experience.

The role requires excellence in building rapport, communication, influencing, listening, presentation, organisation, account management and customer service.

As an advocate for learning and development for the Business School, applicants should similarly have a passion for their own learning and development.

Alliance Manchester Business School is the largest campus-based business and management school in the UK. We provide world-class business and management education to undergraduates, postgraduates, experienced practitioners, and those with serious academic and research ambitions. We are an international and progressive school, delivering cutting edge business thinking and teaching informed by the contemporary commercial environment.

The School has been providing high-quality executive education for more than 50 years. We are currently ranked 3rd in the UK and 21st in the world in the Financial Times customised executive education rankings 2020.

Through Executive Education, we work with a wide range of organisations, leaders and managers, facilitating dynamic development programmes across the private and public sectors that are informed by both the latest business research and commercial environment.

Interviews will take place on Tuesday 16^th December 2025

As an equal opportunities employer, we welcome applications from all suitably qualified persons. As we are committed to the principles of the Race Equality Charter Mark, we would particularly welcome applications from the black and minority ethnic (BME) community who are currently under-represented at this level in this area. All appointments will be made on merit.

Hybrid working arrangements may be considered.

Please be aware that due to the number of applications we are unfortunately not able to provide individual feedback on your application.

Please note that we are unable to respond to enquiries, accept CVs or applications from Recruitment Agencies.

Any CVs submitted by a recruitment agency will be considered a gift.

Enquiries about the vacancy, shortlisting and interviews:

Name: Avilla Bergin

Email: avilla.bergin@manchester.ac.uk

General enquiries:

Email: People.recruitment@manchester.ac.uk

Technical support: jobseekersupport.jobtrain.co.uk/support/home

This vacancy will close for applications at midnight on the closing date.

Please see the link below for the Further Particulars document which contains the person specification criteria.

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