Student Experience Officer

We have an exciting opportunity for a supportive, people-focused and motivated individual who is committed to driving improvements to our student experience in the School of Information, Journalism and Communication. The ideal candidate will be able to build effective relationships as they collaborate with staff and students, and work flexibly to support the activities of the team. They will also have excellent communication skills to respond clearly and effectively to enquiries raised by students, external stakeholders and staff.

You will be part of a team that delivers a high-quality, inclusive and accessible learning experience for all students. You will support students, actively seeking out and responding to ‘the student voice’ (via student-staff committees, NSS, TellUS) to enhance the student journey from induction to graduation. You will play a key role in supporting delivery of student experience as students progress through their programme journeys, from welcome and transition to graduation. You will set the annual schedule of key activities and lead 4 A Remarkable Place To Work developments to improve the student experience and you will collaborate with a range of people from a diverse set of backgrounds.

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