Market Research and Insight Officer

Location: St John’s Campus

Are you passionate about data and its power to drive effective decision making and guide strategy? Do you have exceptional analysis, market research and communication skills? Can you unlock the stories behind the data? If so you could be the Market Research and Insight Officer we’re looking for to join the University of Worcester Communications and External Affairs team. 

We’re looking for someone who is experienced in the use of both qualitative and quantitative market research methodologies as well as possessing statistical analysis skills. You’ll need to be comfortable working independently as well as alongside other members of the Communications team. And you’ll need to have a good knowledge of the UK higher education sector and the challenges it currently faces. 

The Communications and External Affairs Department is responsible for external and internal communication at the University of Worcester with the aim of driving applications and building the reputation of the Institution amongst a variety of stakeholders. 

It is an exciting time for the Communications team. With changes in the sector, increased competition and a desire to raise the bar, we are looking for outstanding people who can help us deliver our mission of transforming lives through inspired teaching and research. 

The work of the Department brings it into close contact with staff across all levels; both within the organisation and outside. There is a strong culture of teamwork and supporting each other in times of pressure.  

What's in it for you?     

• Annual incremental increase up to £37,174, with the opportunity to progress to £40,497 subject to performance and the university reward scheme 
• Up to 36 days of leave per year (inclusive of bank holidays and University closure days) rising to 41 total days after 5 years’ continuous service 
• Access to a range of benefits including our Staff Retail Benefits Scheme 
• Wellbeing advice and support through our Employee Assistance Programme 
• In-house training and development support 
• A friendly, inclusive and supportive culture and work environment 

Informal queries in relation to this vacancy are welcome and should be directed to Andrew Jones (Director of Digital Communications and Insight), by emailing andrew.jones@worc.ac.uk

Please note that if not already an employee of the University of Worcester, the appointed candidate will be employed through our subsidiary company Uniworc Limited, a wholly owned subsidiary of University of Worcester. Appointees of Uniworc Limited will automatically be enrolled into the Aviva FlexHE defined contribution pension scheme (subject to earnings and other eligibility criteria). 

Please note that this post does not meet the minimum salary requirements for visa sponsorship under the Skilled Worker Route. We are therefore unable to consider applicants for this post who will require sponsorship to work in the UK.

Closing Date: Thursday 01 January 2026

Interview Date: To be confirmed

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