Head of Business Operations

Are you a strategic leader ready to shape the future of faculty operations?

The University of Greenwich is seeking a highly motivated Head of Business Operations to lead and manage core operational services within the Faculty of Law, Arts and Social Sciences. This pivotal role supports excellence in teaching, research, and enterprise by ensuring our administrative systems are efficient, responsive, and continuously improving.

About the Role

Reporting to the Faculty Operating Officer, you will oversee multiple teams and lead on key activities including:

• Faculty-wide academic and student-facing administrative support
• Executive support, data and information management
• Health and safety, space and facilities
• Cross-campus and partnership operations
• Strategic planning and change management

You’ll work closely with senior stakeholders across the university, deputising for the FOO when required, and driving forward major projects and service enhancements.

We’re seeking someone with:

• Significant leadership experience in complex organisations
• Proven success in managing change, strategy, and operational delivery
• Strong financial and planning acumen
• Excellent interpersonal and stakeholder engagement skills
• A proactive, collaborative approach to problem-solving and team development

A degree or equivalent professional qualification is essential. Experience in Higher Education or a similar environment is desirable.

This is an exciting opportunity to contribute to a faculty with a diverse portfolio and ambitious plans. You’ll be part of a supportive leadership team committed to delivering impactful services and fostering an inclusive culture.

For an informal discussion about the post please contact:
Sarndeep Raven, Faculty Operating Officer on S.Kandola@greenwich.ac.uk. 

Should you have any queries please contact the People Directorate Team on: peopleoperationsadmin@gre.ac.uk. 

The university is a brilliant place to work. We aim to become the top modern university in the UK by 2030 and our people are truly at the heart of what we want to achieve. We offer a great set of benefits including an excellent pension scheme, generous holiday entitlement, flexible working options including hybrid working and a genuine commitment to development.

We are looking for people who can help us achieve our Strategic Plan, through the values we expect for our whole university community, of being Inclusive, Collaborative and Impactful. 

Discover why the university of Greenwich is the perfect place to shape your future – watch our Vice-Chancellor & Chief Executive's inspiring message on why you should join us Your Future Starts Here.

To apply, please visit the University of Greenwich vacancies page and complete all details, including the supporting statements (please note attached CVs and personal statements will not be seen by the recruitment panel at the application stage). Current Vacancies

Employment Visa: Under the UK Government Points Based System scheme this role does / does not meet the criteria to be sponsored for a Skilled Worker Route application. 

We are committed to building a strong, diverse workforce that reflects the communities we serve. 

We do this through taking positive action such as encouraging applications from Black, Asian and Minority Ethnic, disabled and LGBT+ people. As part of our commitment to Equality, Diversity and Inclusion, Time to Change Employer Pledge/Mentally Healthy Universities, we are committed to promoting and supporting the physical and mental health of all our staff and removing barriers to improve inclusion. 

We are making significant strides to understand and continuously improve our employees’ experience, and we are committed to implementing progressive diversity talent management

Further details:

Job Description & Person Specification

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