Senior Business Analyst

Location: Stirling Campus

The Post

Background

We are embarking on a bold and transformative initiative to implement a next-generation Student Information System (SIS) from Ellucian—an investment in the future of our institution and the experience we offer our students and staff.

This strategic transformation represents a significant opportunity to modernise the core systems that underpin our academic and administrative services. The new system will streamline operations, reduce complexity, and significantly enhance the digital experience across the university community.

At the heart of this change is our unwavering commitment to delivering a top 20 student experience—prioritising people, enabling smarter and more agile ways of working, and building a more connected and responsive university.

The Role

As a Senior Business Analyst, you will play a pivotal role in leading business analysis activities for a major digital transformation project. You will work collaboratively with cross-functional teams to shape the future state of business processes, ensure alignment with strategic goals, and maximise the value of the Student Information System SaaS solution for the University.

Location: UK – flexible working arrangements available, including the possibility of full remote work

Description of Duties

• Lead the analysis, design, and improvement of the end-to-end student lifecycle and support processes in alignment with the capabilities of the SaaS Student Information System
• Collaborate closely with senior stakeholders, vendor teams, project managers, and business area leads to ensure that business needs are clearly articulated, prioritised, and effectively delivered through system configuration or process change
• Develop and maintain high-quality documentation including benefit realisation plans, process maps, and test plans, ensuring compliance with university and project standards
• Act as a key liaison between business workstreams, technical teams and the vendor, translating strategic goals into system and process requirements that drive operational efficiency and enhanced student engagement
• Mentor and support junior analysts and colleagues across the institution, sharing knowledge, providing guidance, and contributing to the uplift of business analysis capability within the University

Essential Criteria

Qualifications

• Degree or equivalent experience in delivering complex business analysis, systems implementation, or process improvement within Higher Education sector

Knowledge & Experience

• Significant experience leading business analysis workstreams in large-scale, complex transformation projects within the Higher Education sector
• Deep understanding of student lifecycle processes and how they are operationalised in a university environment
• Experience working with Student Information Systems e.g. Ellucian Banner, TRIBAL SITS

Skills & Attributes

• Advanced analytical and critical thinking skills, with the ability to assess complex situations, identify patterns, and recommend strategic solutions
• Proficient in business analysis tools and techniques including process modelling (BPMN 2.0), user stories, use cases, gap analysis, and stakeholder mapping
• Excellent communication skills – verbal, written, and visual – with the ability to present ideas clearly to technical and non-technical audiences

For further information, including a full description of duties, essential criteria and details on how to apply, please see Vacancy details | University of Stirling

Advert information