Patient Administrator Supervisor/Secretary

The role

As a Patient Administrator within the Dental School, you’ll play a pivotal role in ensuring the smooth running of our clinical operations. This is a dynamic position where you will:

• Coordinate and manage student-patient appointments, including scheduling, handling cancellations, and maintaining accurate waiting lists.
• Prepare and format essential clinical documentation, such as letters and discharge summaries, ensuring accuracy and compliance with standards.
• Lead and support the patient administration team, providing guidance, supervision, and fostering a collaborative environment to deliver exceptional service.

What will you be doing?

• Be responsible for the patient appointment ‘lifecycle’, from registering referrals on the patient administration system, to booking appointments and managing the student patient waiting list following local booking rules and procedures.
• Be the first point of contact for patients, students, nurses, clinical and other administrative staff in relation to the coordination of clinics, management of waiting lists and booking of patients.
• To format / type letters to referring dental  practitioners & format discharge summaries.
• To supervise the  patient admin team, supporting the management as and when required.
• To approve clinical leave
• To take part in meetings that require minute taking and type / circulate minutes

You should apply if

• You are a well-organised, enthusiastic individual with excellent communication skills.
• You are adaptable and able to deliver high quality, efficient and effective clinical administrative support.
• You have strong computer skills; email communications, Microsoft packages (full training will be given on specific systems)

Additional information

Contract type: Fixed Term Contract until 24/10/2026

Work pattern: Full time / 35 hours

This advert will close at 23:59 UK time on 06/01/2026

For informal queries, please contact Kuldip Bhakerd (Dental Clinical Services Manager) - Kuldip.Bhakerd@bristol.a.c.uk or 0117 455 8763

Our strategy and mission

We recently launched our strategy to 2030 tying together our mission, vision and values.

The University of Bristol aims to be a place where everyone feels able to be themselves and do their best in an inclusive working environment where all colleagues can thrive and reach their full potential. We want to attract, develop, and retain individuals with different experiences, backgrounds and perspectives – particularly people of colour, LGBT+ and disabled people - because diversity of people and ideas remains integral to our excellence as a global civic institution.

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