Senior Business Analyst

University of East London

We’re the University of East London (UEL) founded in 1898 and proud to change lives through education. Our goal is to advance industry 5.0 careers-first education and provide a clear path to the jobs and opportunities of the future. We’re committed to driving diversity in the 5.0 talent pipeline, working in partnership to promote talent wherever it is found and creating a balanced, inclusive, and green future.

But we can't achieve this goal alone. We need forward-thinking, innovative, and curious individuals like you to join our community and help us craft our future. As part of our team, you'll have the opportunity to work with a diverse range of people who share your passion for creating positive change. We’re an inclusive and welcoming community that is constantly moving forward, never satisfied with the status quo.

About the School / Service 

The Strategic Development & Delivery team works in partnership with stakeholders across the institution, combining our specialist expertise, sector knowledge and institutional awareness to support the delivery of our vision to 2028 and beyond. 

This is a new Directorate for UEL and comprises of four main portfolios: Insights & Decision Support, Strategy & Performance, Portfolio & Benefits, and Change & Improvement. These four service areas will facilitate effective decision making, improve our staff and student experience, and deliver lasting positive change.

About the Job

As a Senior Business Analyst, you’ll be joining UEL at a defining moment as we deliver a portfolio of ambitious, high-impact transformation programmes. This is an exciting opportunity for someone who thrives in a dynamic, fast-paced environment and is motivated by leading teams that drive meaningful change.

You will head up the Business Analysis function — shaping best practice, developing capability, and ensuring high-quality analysis across all major programmes and projects. Alongside this leadership responsibility, you’ll personally lead complex and strategically significant analysis work, guiding senior stakeholders through discovery, design, and benefits definition to ensure our change initiatives deliver real institutional value. 

Your role will be pivotal in strengthening UEL’s transformation maturity, building trusted partnerships across the University, and ensuring our projects are grounded in evidence, insight, and clearly articulated business need.

Key responsibilities include:

• Lead, develop, and manage the Business Analysis team, providing direction, coaching, and support to enable high performance and continuous improvement.
• Oversee resource allocation, ensuring the right BA expertise is deployed across programmes and projects.
• Define and embed BA standards, frameworks, and methodologies, ensuring consistency, quality, and alignment with UEL’s wider change and delivery practices.
• Personally deliver high-level analysis on complex and strategic initiatives, leading activities such as requirements gathering, process design, options appraisal, and business case development.
• Facilitate workshops and engagement sessions with senior stakeholders, identifying needs, challenges, and opportunities for transformation.
• Analyse and model business processes, identifying opportunities for optimisation, automation, or significant redesign.
• Ensure clear traceability of requirements through to delivery and benefits realisation, safeguarding alignment and value throughout the change lifecycle.
• Represent the Business Analysis function within governance boards, senior forums, and programme structures.
• Provide assurance and quality oversight of analysis deliverables, business cases, benefits maps, and project documentation.
• Promote a culture of knowledge sharing, developing tools, templates, and BA best practice resources

About You

You are a highly experienced Senior or Lead Business Analyst — or an established BA Manager — with a passion for delivering high-quality analysis that underpins strategic decision-making and successful change. You bring a proven track record of delivering analysis for complex, cross-functional programmes and are confident operating at senior levels across a large organisation.

You combine analytical rigour with strong leadership, emotional intelligence, and excellent communication. You thrive in fast-paced, evolving environments, balancing multiple priorities with clarity and focus. You’re adept at navigating ambiguity, uncovering real business needs, facilitating meaningful conversations, and translating insights into actionable recommendations.

You’re a collaborative, solutions-focused leader who enjoys developing teams, establishing best practice, and strengthening organisational capability. Experience in Higher Education or other complex institutional environments is beneficial but not essential — what matters most is your ability to influence, lead, and deliver analysis that drives meaningful and lasting impact.

Benefits Package

At UEL, we believe that a great role is about more than just a salary. It’s about the complete package, including our outstanding work environment and inclusive culture. 

We offer a genuinely competitive salary, dependent on experience (DOE), and a range of excellent benefits. 

You can explore our full benefits package here: 

https://uel.ac.uk/benefits-professional-services-positions

How to Apply

Please apply by submitting your CV and a supporting statement (maximum of 2 sides of A4) explaining why you're interested and clearly demonstrating how your skills and experience are relevant for this role, alongside your online application.

Please note: applications submitted without a supporting statement will not be considered.

Equal Opportunities

As an inclusive, equal-opportunities employer, our Stonewall membership and Athena Swan awards reflect our ongoing dedication to Equality, Diversity and Inclusion and we’re committed to closing the" diversity pay gap". We’re proud of the progress we’ve made and honest that there’s more to do. We’re determined to keep moving forward so everyone at UEL can thrive.

We're also a disability confident employer and value all applications. Please let us know if you require any reasonable accommodations throughout the recruitment process.

So, if you’d like to take your career to the next level with us here at the University of East London and are inspired by our environment and committed to success, we want you to apply today!

Please note that this advert may close earlier than the stated deadline if we receive a high volume of applications. We encourage you to submit your application as soon as possible.

To contact the recruitment team please phone +44 20 8223 3000 x 4600 or e-mail jobs@uel.ac.uk

CVs without a completed application form will not be accepted.

At UEL we are committed to working together to build a community which values diversity in both our staff and student populations, is representative and inclusive, enabling all to progress and thrive.