Front of House Officer

Our University

Ravensbourne University London is a dynamic institution at the intersection of creativity, business, and technology. Based in London’s Design District in the heart of North Greenwich, we are home to a diverse, global community in one of the world’s most vibrant business and creative hubs.

The Role

At Ravensbourne University we are looking for  a Front of House Officer / Security Operative to play a key role in creating a safe, welcoming environment for our staff, students, and visitors. Our Front of House team is the first point of contact for everyone on campus, ensuring security and delivering outstanding customer service.

You’ll work on a rotating shift pattern (morning, day, and late shifts) across three buildings located just minutes apart. Your responsibilities will include reception duties, campus patrols, and being a visible, approachable presence for our community.

If you’re an experienced Front of House or Security professional with a passion for service and safety, this is your opportunity to make a real impact, join our team.

The candidate

• A valid SIA Door Supervision Licence
• Experience following assignment instructions
• Background in a fast-paced, customer-focused environment
• Strong organisational and time management skills
• Excellent attention to detail and ability to manage multiple priorities
• Ability to build effective relationships at all levels
• Problem-solving skills and a proactive mindset
• Adaptable and committed to continuous improvement

We Offer

• Generous leave
• We operate a hybrid working model of on-site and working from home for most of our posts
• Competitive Pension Scheme
• An Employee Assistance programme
• A cycle-to-work scheme
• Please note: This role requires working across Ravensbourne buildings on a weekly shift roster, Monday to Saturday, 7am–11pm. 
• Applicants who have applied before will not be reconsidered for this role.
• Apply Now and become part of a team that values safety, service, and excellence.

Further details:

We welcome applicants from all backgrounds and communities, and in particular those that are currently under-represented in our workforce. This includes, but is not limited to, Black, Asian and Minority Ethnic candidates, candidates with disabilities, and female candidates.

At Ravensbourne, we are committed to supporting applicants with disabilities. We offer interviews to those who declare a disability and meet the essential criteria for the role. In situations where we receive a high volume of applications, we will prioritise interviewing those disabled applicants who most closely align with the minimum requirements.

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