Academic Registry Administrator

The Directorate of Student & Academic Services is seeking a highly motivated Academic Registry Casework Administrator to join the Academic Registry. This is an exciting opportunity to be part of the team that manages student casework including extenuating circumstances, appeals, complaints and student conduct.

Reporting to the Registry Policy & Projects Officer, the post supports the day-to-day operations extenuating circumstances and assisting with the maintenance and dissemination of student policies and procedures and serving as note taker at relevant committees and panels.

You will be committed to providing excellent customer service and have extensive communication skills, both orally and in writing, and the ability to deal with difficult situations with tact and diplomacy.   

We are seeking an individual with professional administrative experience, a high level of IT literacy with a focus on improvement and development of existing processes. The post-holder will be expected to work flexibly within the team. 

For an informal discussion please contact Richard Arnold (Registry Policy & Projects Officer) r.j.arnold@gre.ac.uk

The university is a brilliant place to work. We aim to become the top modern university in the UK by 2030 and our people are truly at the heart of what we want to achieve. We offer a great set of benefits including an excellent pension scheme, generous holiday entitlement, flexible working options including hybrid working and a genuine commitment to development.

We are looking for people who can help us achieve our Strategic Plan, through the values we expect for our whole university community, of being Inclusive, Collaborative and Impactful. 

Discover why the university of Greenwich is the perfect place to shape your future – watch our Vice-Chancellor & Chief Executive's inspiring message on why you should join us Your Future Starts Here.

To apply, please visit the University of Greenwich vacancies page and complete all details, including the supporting statements (please note attached CVs and personal statements will not be seen by the recruitment panel at the application stage). Current Vacancies - Jobs at Greenwich 

We are committed to building a strong, diverse workforce that reflects the communities we serve. 

We do this through taking positive action such as encouraging applications from Black, Asian and Minority Ethnic, disabled and LGBT+ people. As part of our commitment to Equality, Diversity and Inclusion, Time to Change Employer Pledge/Mentally Healthy Universities, we are committed to promoting and supporting the physical and mental health of all our staff and removing barriers to improve inclusion. 

We encourage applicants to disclose experience of mental health problems so we can support them fully during our recruitment process and make any necessary reasonable adjustments. Any information disclosed will be kept confidential and separate from the job application form. 

We are making significant strides to understand and continuously improve our employees’ experience, and we are committed to implementing progressive diversity talent management

Further details: Job Description & Person Specification

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