Accommodation Administration Assistant

This is an exciting opportunity to join the Accommodation team in the position of Accommodation Administration Assistant. As an Accommodation Administration Assistant, you will provide information and resolution of queries through a range of different mediums.

The Accommodation Administration Assistant coordinates communication from a variety of stakeholders to ensure students have the best possible time during their stay in university halls.

The Person

We are looking for someone who already has a strong administrative background, who is a confident and clear communicator. You will be comfortable working in a fast-paced environment, being equally adept at working on planned, routine tasks alongside ad hoc ones.

Directorate/Function

The Student Directorate aims to deliver a seamless, high-quality experience for all current and future students to ensure they are “sought after” through supporting their participation, attainment, and success.This in turn will create a culture of high performance that is inclusive, innovative, ambitious and enterprising.

The Student Services team provides the University’s first- and second-line services for students incorporating the Information Centre, Library and Learning Services, Specialist Course Support and Administration, Student Engagement and Student Life, Health and Wellbeing.

Further information

This is a full time, permanent position with a starting salary of £29,478 per annum.

The role is primarily based at our Penrhyn Road campus with some working from home considered, in line with current University policy and business need. Occasional work by rota on Saturdays is required to support student recruitment events (for which time off in lieu will be given).

Interviews are expected to be held on Wednesday, 11 February 2026.

For informal enquiries, please contact Matthew Sheahan (Student Advice Manager).

Bring your true self, expertise, and passion to Kingston where we are continuing to strive to build a university where authentic inclusion and belonging is at its heart. Every one of our staff and students’ identities, backgrounds and diverse experiences makes us who we are - so harness and embrace yours by applying today. We welcome applications from Black, Asian and Minority Ethnic backgrounds, LGBTQ+ communities and those with disabilities.

We are a place-based organisation, proud of our location in Kingston and the civic role we play in our community. Our campuses inspire collaborative, innovative and creative communities. Being present on campus is important to us because it helps us to create a sense of belonging for both our staff and students. Therefore, staff are expected to be on campus for the majority of their working week.

Candidates must be able to demonstrate their eligibility to work in the UK in accordance with the Immigration, Asylum and Nationality Act 2006. Where required, this may include entry clearance or continued leave to remain under the Points Based Immigration Scheme.

To apply click on ‘Apply’. If, for accessibility reasons, you need to apply in an alternative format, please email jobs@kingston.ac.uk or call the HR Shared Services team on 020 8417 3118.

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