Head of Campus Operations and Incident Management

Location: City Campus

About the Role

This role has responsibility for ensuring the practical and operational requirements of the University are implemented and aligned to current strategy across Professional Services and Schools.

The post holder will be accountable for the day to day operations across all campuses, supporting the Director of Campus Operations in incident response and business continuity as well as the wider Campus Operations teams: Events & Hospitality, Retail, Security & Community Liaison and ASK NTU.

Working collaboratively with Schools and Professional Services to deliver a secure positive student experience and establish and embed exceptional standards of delivery and customer service.

For more details, please take a look at the role profile. We'll still consider applications even if you don't meet every single one of the requirements, so don't be put off if you don't match them perfectly.

Interview date: W/C 9th Feb 2026 

About Us

Nottingham Trent University is a successful and ambitious university that is recognised for its innovation and inclusivity and being bold enough to do things differently.

Our Campus Operations team work tirelessly behind the scenes to support our students. Whether you're making sure our students are safe, serving up delicious meals, or ensuring every package reaches its destination, your role matters. Our team's dedication ensures smooth operations, safety, and exceptional experiences.

For any informal queries about the role or the Campus Operations team, please contact Jill Miles, Director of Campus Operations at jillian.miles@ntu.ac.uk.

Join Us

• Flexibility - take ownership over how you get your work done. We're open to different working patterns and approaches.
• 35 days annual leave, plus statutory bank holidays and 5 university closure days pro rata.
• Annual Health Insurance or Private Medical Insurance
• Salary Sacrifice Retirement Savings Plan with life assurance and income protection. Available to colleagues who choose to opt out of the contractual pension scheme. Minimum colleague contributions of 0% matched with minimum NTU contributions of 8%.
• Range of health and wellbeing services, including a Health Cash Plan, voluntary benefits, discounts, and savings for all colleagues.
• Access to a wealth of formal and informal professional development opportunities to develop your skills and advance your career.

Come and be part of our success. Apply today.

Safe and Inclusive

At NTU, we continue to build an inclusive culture that encourages, supports and celebrates the diverse voices and experiences of our students and colleagues. By championing positive wellbeing, we promote an environment where all can thrive and reach their full potential. We welcome the unique contributions that you can bring and we encourage people from underrepresented communities and backgrounds to apply to join our team.

Applications from job seekers who require sponsorship to work in the UK are welcome and will be considered alongside all other applications.

Whilst this role is currently eligible for sponsorship under the Skilled Worker Route, we recommend that you assess your eligibility before applying for this position, or for more information visit the Government Skilled Worker visa support page.

This role is covered by the Rehabilitation of Offenders Act (1974) and successful applicants will be asked to declare any unspent criminal convictions.

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