Communications and Engagement Officer

Are you enthusiastic about contributing to a forward-thinking higher education institution? Is your passion for student success at the core of your professional drive? At the University of Sunderland in London (UoSiL), we are dedicated to prioritising student experience, customer service, academic quality, value for money, and continuous improvement. And now we have an exciting opportunity to join us a Communications and Engagement Officer!

ABOUT US 

The University of Sunderland in London boasts a vibrant and diverse community of staff and students. We consider ourselves as an innovative satellite campus and are constantly evolving and have exciting plans for 2026 and beyond!

We are currently piloting a four-day working week which allows our colleagues to work 32 hours over 4 days week with no reduction in pay. The pilot is part of our ongoing efforts to create a positive and inclusive workplace that promotes work-life balance and allows our colleagues to thrive professionally and personally whilst maintaining our commitment to delivering high-quality service to all our students.

In addition, we have recently moved to a modern campus building, offering a bright and spacious learning and working environment.

ABOUT THE TEAM AND THE ROLE

The Communications and Engagement Officer will join a small, collaborative team at the University of Sunderland in London, working closely with colleagues across both the London and Sunderland campuses. This varied role supports the creation of engaging content across digital and internal channels, alongside delivering events, supporting alumni engagement, and building external partnerships. Working with the Communications and Engagement Manager, the postholder will help enhance the university’s profile, strengthen relationships with students, staff, and external partners, and contribute to projects that support student recruitment, engagement, and the overall student experience.

WHAT YOU’LL NEED TO SUCCEED

To succeed in this role, you’ll bring experience in internal and/or external communications, with a strong ability to create clear, engaging content across a range of digital platforms. You’ll be organised and proactive, comfortable managing multiple projects and working collaboratively with colleagues, students, and external partners. Strong written communication skills are essential, alongside a creative approach to storytelling and a willingness to seek out and use feedback, data, and insights to improve engagement. You’ll also enjoy delivering events and building relationships, and be motivated by contributing to a positive student experience in a fast‑paced higher education environment.

WE OFFER

• The opportunity to join a pilot of a pioneering 4-day-week (32 hours over 4 days)
• Excellent Defined Contribution Pension with additional benefits of life cover and income protection
• Generous annual leave and Christmas closure days on top of Bank Holidays
• Season Ticket Loan
• Access to MyLifestyle benefit platform with plentiful of discounts and offers
• Cycle to Work and Electric Car Salary Sacrifice schemes
• Enhanced maternity and paternity policies
• Our commitment to training and development
• Our location in Canary Wharf with easy access
• We are accredited Living Wage Employer

Please note that in order to provide quality support to our students at all times, our professional staff work fully from the office.

Closing Date: Midnight, 08 February 2026

Interviews: Week commencing 16 February 2026

Please note we reserve the right to close the vacancy earlier should we have a sufficient response.

Advert information