Library Assistant

Location: Chelsea and Westminster Hospital Campus (Fulham Road, London)

About the role:

Imperial College London Library is looking for an enthusiastic, self-motivated Library Assistant to join our team at Chelsea and Westminster Campus Library.

The role focuses on front-line support, providing a high quality, inclusive library service to the Imperial College London community, NHS staff and other visitors.

What you would be doing:

You will be responsible for answering general enquiries, providing membership services and keeping the library operating smoothly and safely. 

Some of the key activities include:

• Welcoming library users, assisting them (in person and via a variety of online platforms such as email and chat services) in the use of library services, resources and equipment, using initiative and expertise to solve queries and issues or triage to other staff as necessary.
• Registering new and renewing existing users, issuing and returning of books and other items, and ensuring appropriate user behaviour in the library. 
• Shelving and tidying the book stock and other stock management activities such as withdrawals and stock checks.

What we are looking for:

You will have at least 5 GCSEs grade A-C or equivalent qualifications and experience working in front line roles, ideally in library services but not essential.

Good communication and interpersonal skills and familiarity with computer systems and basic MS Office applications are essential to this role.

Experience in the use of automated library systems or computerised systems in other service environments would be an advantage.

A full list of essential criteria are listed in the job description.

What we can offer you:

• The opportunity to continue your career at a world-leading institution and be part of our mission to use science for humanity.
• Benefit from a sector-leading salary and remuneration package (including 39 days’ annual leave and generous pension schemes).
• Access to a range of workplace benefits including a flexible working policy from day one, generous family leave packages, leisure facilities and cycle-to-work scheme.
• Be part of a diverse, inclusive and collaborative work culture with various staff networks and resources to support your personal and professional wellbeing.

If you require further details about the role, please contact: Emma Shaw – e.shaw@imperial.ac.uk

Please note that job descriptions are not exhaustive, and you may be asked to take on additional duties that align with the key responsibilities mentioned above.

If you experience any technical issues while applying online, please don't hesitate to email us at support.jobs@imperial.ac.uk. We're here to help.

About Imperial

Welcome to Imperial, a global top ten university where scientific imagination leads to world-changing impact.

Join us and be part of something bigger. From global health to climate change, AI to business leadership, we navigate some of the world’s toughest challenges. Whatever your role, your contribution will have a lasting impact.

As a member of our vibrant community of 22,000 students and 8,000 staff, you’ll collaborate with passionate minds across nine London campuses and a global network.

This is your chance to help shape the future. We hope you’ll join us at Imperial.

Our culture

We work towards equality of opportunity, eliminating discrimination and creating an inclusive working environment. We encourage applications from all backgrounds, communities and industries, and are committed to employing a team that has diverse skills, experiences and abilities. You can read more about our commitment on our webpages.

Advert information