Senior Endpoint Specialist

University Information Services (UIS) sits at the heart of one of the world's leading universities, delivering the digital infrastructure, platforms and services that underpin teaching, research and administration across the University of Cambridge.

The University has a strong ambition to use digital technology to transform how education and research are delivered. UIS plays a central role in this transformation, bringing together specialists in infrastructure, security, development, service design and support to deliver modern, secure and user-focused services at scale.

The role

We are seeking an experienced Senior Endpoint Specialist to lead the Windows capability within the University Managed Desktop service. You will join a collaborative, customer-focused team responsible for delivering secure, reliable and modern managed devices that enable staff and students to work productively wherever they are.

This is a senior technical and leadership role. You will line manage a team of Windows specialists, shape the strategic direction of the Windows platform, and work closely with stakeholders across UIS and the wider University to ensure the service aligns with institutional digital goals.

You will also act as a subject matter expert, providing Windows platform expertise to support other UIS services and initiatives.

What you will do

As a Senior Endpoint Specialist, you will:

• Lead the development and continuous improvement of the Windows element of the University Managed Desktop service.
• Line manage, mentor and develop the UMD Windows team, fostering a high-performing and supportive working environment.
• Work closely with stakeholders across the University to ensure the service meets diverse and evolving needs.
• Provide expert Windows and endpoint advice to other UIS services and projects.
• Contribute to the wider endpoint and digital workplace strategy across the University.

This is a permanent, full-time role, normally based at the University's West Cambridge site, with flexible and hybrid working arrangements available.

What you will bring

You will have:

• Proven line management or supervisory experience.
• Significant experience delivering managed endpoint services at scale, ideally using cloud-based technologies such as Microsoft Intune.
• A track record of developing and evolving IT services in collaboration with multiple stakeholders.
• The ability to work effectively in a complex organisation with diverse requirements and priorities.

What we offer

A rewarding and supportive working environment, including:

• A competitive salary with automatic service-related progression and annual cost-of-living increases.
• A generous annual leave allowance of 41 days per year, including bank holidays.
• A pension scheme with attractive employer contributions.
• Access to a wide range of staff benefits, including shopping and travel discounts through the Cambens scheme.
• Opportunities for professional development and career progression within a large and respected IT organisation.

Once an offer of employment has been accepted, the successful candidate will be required to undergo a security check.

To apply online for this vacancy and to view further information about the role, please click the 'Apply' button above.

Queries should be directed to recruitment@uis.cam.ac.uk in the first instance quoting reference VC48746.

Please quote reference VC48746 on your application and in any correspondence about this vacancy.

The University actively supports equality, diversity and inclusion and encourages applications from all sections of society.

The University has a responsibility to ensure that all employees are eligible to live and work in the UK.

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