IT Technician, NIHR BioResource for Translational Research (Fixed Term)

We are recruiting an IT Technician with experience of working in an IT department. You will need recent experience in delivering a service and evidence of working at a tactical or operational level to deliver a technical solution as well as having the ability to manage and prioritise own tasks to succeed in this role. 

About NIHR BioResource: 

Our mission is to facilitate human health research and its transformation into medical practice.

NIHR BioResource is a unique and powerful resource for studying disease mechanisms and for investigating the links between genes, the environment, health and disease, enabling scientific discoveries as well as facilitating translational medicine for the benefit of patients. 

Further details on the NIHR BioResource, including some of our COVID-19 research studies, can be found on our website https://bioresource.nihr.ac.uk. 

About the job: 

NIHR Bioresource IT is a dynamic department implementing significant change across the organisation. This change and increased level of expectations have led to a need to provide more skilled responses to support NIHR Bioresource staff and systems. This role will assist in the delivery of a professional IT service enabling the ongoing delivery of best practice processes going forward. 

The post joins an IT service team providing IT support to the BioResource. The post holder will be involved in all aspects of IT. The role will suit a responsible person with experience of working in IT support, looking to progress their skills. The NIHR BioResource is committed to providing training to allow the right candidate to progress. 

The role holder takes responsibility for providing first- and second-line support for the IT services of the department, including the problem solving of routine technical issues. The role holder will also support key data flows and processes and assist in the configuration and development of key tools in this process.

About you:

Ideally you will have:

• Demonstrable experience in a specific area of IT
• Developing knowledge of one technical specialism within one IT domain e.g. Desktop Support within the IT domain of infrastructure
• Ability to communicate effectively orally and in writing

What we offer: 

The University offers a wide range of benefits including flexible working, family friendly policies, an attractive pension scheme (employer's contribution is 12.6%) and 36 days annual holiday (inclusive of public holidays). We encourage career development by providing extensive training & development opportunities.

This appointment is full-time, 36.5 hours per week; part-time to 80% will be considered. This role will be office-based 4 days a week, with the option to work remotely 1 day a week.

The post is available on a fixed-term basis until 31 March 2028 in the first instance. NIHR BioResource is funded by the National Institute for Health & Care Research (NIHR) on a 4-year funding cycle.

Our offices are on the Cambridge Biomedical Campus CB2 0QQ (approximately 2 miles south of the city centre).

This appointment requires a Research Passport application.

Please ensure that you outline how you match the criteria for the post and why you are applying for this role on the online application form.

Please include details of your referees, including email address and phone number, one of which must be your most recent line manager.

The University actively supports equality, diversity and inclusion and encourages applications from all sections of society.

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