Work-Based Learning Senior Support Officer

About the role:

The Work-Based Learning Senior Support Officer provides critical operational and administrative support across the University’s portfolio of non-clinical work-related learning activity, including internships, placements, the Insights programme and related experiential learning opportunities, providing an efficient and effective service within established frameworks and procedures.

The role ensures that high-quality programming is delivered proficiently and compliantly, meeting the needs of students, employer partners, and internal stakeholders– enabling and equipping them to gain the knowledge, attributes, skills and experience to access and successfully undertake meaningful work-based learning experiences as part of their King’s studies or research.

This is an exciting opportunity for candidates looking to develop skills around administration, project management and event delivery alongside delivering directly to a range of stakeholder and student/researcher audiences.

We encourage applications from candidates who have experience from both within and outside of the Higher Education sector where they can demonstrate the skills needed to succeed in this role 

This is a full-time post (35 hours per week) requiring regular engagement on campus, but we welcome applications from candidates seeking a flexible working pattern within necessary service operating norms. Some evening and weekend working will be necessary throughout the year.

This is a fixed-term contract until 22 January 2027 to cover an internal secondment.

About you:

Essential criteria

• Relevant work experience, which may include marketing, recruitment, education policy, higher education careers services, or related environments OR relevant educational experience including professional qualifications or training linked to employability.
• Ability to communicate information clearly and efficiently in a multi-faceted environment, using a range of formats and platforms including emails, handbooks, web content, and reports, and working with a wide range of stakeholders.
• Excellent numeracy skills with the ability to gather, manipulate, analyse, and present data for evaluation and reporting purposes, including the use of Excel formulae and/or data visualisation tools.
• Ability to demonstrate initiative in identifying, developing, and converting potential work-based learning opportunities with internal and external stakeholders.
• Experience of successfully initiating, developing, and maintaining effective working relationships with a range of customers, partners, and stakeholders.
• Ability to work independently in a fast-changing environment, manage multiple projects and priorities, meet challenging deadlines, and identify opportunities for operational improvement, supporting their implementation where appropriate.
• Sound knowledge of the MS Office suite and customer relationship management (CRM) systems, with the ability to learn new systems quickly, alongside an understanding of the importance of handling personal data sensitively and in compliance with Data Protection legislation.
• Experience of engaging students, colleagues, and/or external stakeholders through presentations, workshops, or group activities related to employability, work-based learning, or student development.

Desirable criteria

• Training or experience in managing health, safety, and welfare of student placements, safeguarding, supporting international students, and/or work placement management.
• Knowledge and understanding of issues relevant to employability development and/or work-based learning at undergraduate (or equivalent) level.

Further information:

We ask all candidates to submit a copy of their CV, and a supporting statement, detailing how they meet the essential criteria listed in the advert. If we receive a strong field of candidates, we may use the desirable criteria to choose our final shortlist, so please include your evidence against these where possible.

Interviews are due to be held on Tuesday 3rd March 2026.

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