Student Services Administrator

We are seeking an experienced Student Services Administrator to join our busy Student Services Department. This role is ideal for someone looking to develop their career in a student support or wellbeing role. Although this position has a strong administrative focus, it also provides valuable exposure to a wide range of student support processes and activities.

The successful candidate will have valuable experience in an administrative role, ideally in a Higher Education environment. They will be confident working independently, have strong customer service skills, and be experienced in managing and improving administrative systems. A commitment to student support and wellbeing is essential, along with a willingness to further develop skills in student support.

We are looking for someone with excellent attention to detail, strong organisational and time management abilities, and clear, effective communication skills.

Due to the nature of the role, this role requires the candidate to be on site 5 days a week during term time. Hybrid working arrangements apply outside term time.

Enhanced DBS checks will be required.

The Guildhall School of Music and Drama is one of the world’s leading conservatoires and drama schools, offering musicians, actors, and production arts practitioners an inspiring environment in which to develop as creative arts professionals. Situated in the City of London, Guildhall School is ranked number one in Arts, Drama & Music by the Complete University Guide 2023, is one of the top ten performing arts institutions in the world in the QS World University Rankings 2023, as well as the number one higher education institution in the Guardian University Guide music league table. We deliver world-class professional training in partnership with distinguished artists, companies and ensembles.

A global leader in creative and professional practice, we promote innovation, experiment and research, and are also one of the UK’s leading providers of lifelong learning in the performing arts, offering inspiring training for children, young people, adult learners, and creative and business professionals.

We reserve the right to close the vacancy earlier than stated should we receive a sufficient number of suitable applications.

Interviews will be held on: Tuesday 31st March 2026

Alternatively, please contact 020 7332 3978 (24 hr answerphone) A minicom service for the hearing impaired is available on 020 7332 3732.

Guildhall School welcomes applications from people of all backgrounds and experiences. We are particularly keen to encourage interest from people with disabilities, LGBTQIA+, Black, Asian, and other global majority backgrounds who are currently under-represented at Guildhall School. In recognising the positive value of diversity, we want to better reflect and understand the communities we exist to serve. We are members of the Disability Confident Scheme and guarantee to interview all disabled candidates who would like to be considered under this scheme and who meet the minimum essential criteria for the role. We support and provide adjustments for people with disabilities – if you have a disability and need help with the application process please contact us.

The Guildhall School is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all employees, workers, and volunteers to share this commitment.

The City of London Corporation is currently undergoing a programme to ensure that our pay and reward practices are competitive and equitable across the whole organisation to ensure that everyone has the opportunity to thrive in the work that we do.

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